Reviews for Chatty: Livechat Helpdesk, FAQ

I am incredibly satisfied with the exceptional customer support provided by Tiana and Maison at Avada. Their dedication and expertise were evident in assisting me with updating my logo on the Avada chat. Tiana and Maison went above and beyond to ensure a seamless experience, patiently guiding me through the process. Their prompt responses and effective solutions truly exceeded my expectations. I am grateful for their outstanding support, making the entire interaction a positive and stress-free one. Kudos to Tiana and Maison for their professionalism and commitment to customer satisfaction! Thanks again!

The app seems to work well and is easy to use. I had an issue and contacted support. Esther responded to me, and she resolved my problem very well; thank you!

I started using this App for the FAQ. Always needed in any store. It is incredibly easy to set up and incredibly easy to navigate. I had a few questions, and I immediately got Esther online. In 2 minutes, she solved everything without any extra explanation. I can only say I wish all Apps on Shopify had such service instead of being told no one is around from Friday to Monday. If you sell in the digital age, you need to be able to answer customers immediately or at least within a few hours. Avada did not disappoint, Not in the App, Esther's service, or the ease of use. If you need a FAQ this is the app!

This is a very well done app for generating FAQs pages. I liked my experience with the support via Live Chat: they help you setting up the FAQ page and with any problem you might have with the page style. Esther from the customer support was great!

Esther was a superstar today. Thank you!

Amazing service! If all businesses treated their customers as well as this team did for us, customer satisfaction would be universal!

I have never seen better support. I had a problem and it was solved immediately. I recommend it to everyone

a simple app that works great, thanks to the excellent support, especially thanks to Pamela who solved many problems for me

Amazing support from Esther for helping us customize the widget to meet our requirements.

The app is brilliant, easy to use, and has great customer support, particularly Hana who helped me with some custom CSS and guidance on FAQs. I couldn't believe this app is free.

Absolutely amazing service! Liz and the team responded in seconds and quickly provided multiple solutions with chat button positioning and other small aesthetic changes Very happy, I highly recommend this app and the service.

Pamela was very fast and has great customer service skills.

Great App with excellent customer support! Especially Hana was very ambitious to solve a problem we had with our FAQ page. Thank you very much!

Easy installation and great support by Hana when minor problems occured.

Great app and great support. Hana was so hepful. Very happy with the attention

Amazing customer service, Audrey and Toby met all of my needs and made the entire set up streamlined and effortless. I had many questions that were answered efficiently and I enjoyed setting up all the features on this app. One of the best apps out there for Shopify chat, FAQ. Thank you so much

Had some issues and questions solved by Pamela of the support team. Very friendly and quick.

I want to express my sincere appreciation for the exceptional support provided by Hana! She was incredibly helpful and resolved my issue promptly. I'm very impressed with the level of service and would highly recommend their support to anyone in need. Thank you again!

Wonderful. I recommend this app to anyone. Esther was very fast and helpful in solving my issue. Thank You

Great customer support, went above and beyond and so quick to answer. Great platform for an FAQ page, best one I've tried. Looks nice and admin is easy to use - very happy! Esther was super helpful!

Avada Helpdesk is seriously top-notch! Whenever I have a question or need help, they're super quick to respond and incredibly helpful. Big shoutout to Esther and Anivia and the entire team at Avada Helpdesk!

App super utile. Assistenza clienti perfetta, grazie Esther per avermi aiutato a fare delle modifiche. Super consigliata

This app was easy to setup and intuitive to use. When I had questions, Tiana answered them and helped me with any issues I was having.

The most powerful app with all basic features we need for shopify and best part if its free of cost. They have very kind and helpful Customer Service.

Petals Lagos

2024-02-06

Nigeria

Hana was great !