Reviews for Chatty: Livechat Helpdesk, FAQ

I am happy to write a positive comment about Hana's outstanding assistance in helping you configure Avada WhatsApp. It's great to hear that Hana provided reactive and helpful support throughout the process. Having someone who is knowledgeable and willing to assist can make all the difference in achieving success with a new tool or platform. It's clear that Hana went above and beyond to ensure that you were able to configure Avada WhatsApp properly and I'm sure that you greatly appreciate her efforts. Thank you for sharing your positive experience and I hope that you continue to receive excellent support from Hana and the team at Avada WhatsApp in the future!

Ich finde es super ,wie schnell Sie reagieren und weiterhelfen "Hana" <3. Ich finde es toll wie übersichtlich man mit der App gestalten kann.

Hana give me a good customer support experience, I think this company made this good app that is free to use, and have this kind of good support, I think their products are good, and I will consider using their apps in the future.

Aisha was a great help. Quick and efficient. I've only just added the app, but so far everything is working as expected and looks good.

Avada's customer service is super good. I love the way their agents talk to me. Also, their app is easy to use. But I still need more function like intergrading to more channels.

Yes I would recommend FAQ is really simple I like it. Juliana was very helpful with my questions .

I have had a good experience with Avada's customer service. I was helped very well by an employee named Juliana with desired results. Highly recommended!!

The Avada app works great. Created a perfectly functioning FAQ page and had quick, efficient customer support. Liz was able to help me out with everything I need.

Super app, fik god og lynhurtig support af prakash indenfor få minutter. Imponerende man leverer denne app gratis.

very prompt, answered questions and fixed issues within 5mins. highly recommend to other shopify website owners

Finde die App Avada perfekt für eine gute FAQ Seite. Und passt perfekt in meinen Onlineshop und dazu noch Kostenlos.

I was using the Avada WhatsApp, Chat, FAQ Page plugin in Shopify, and unfortunately, I entered the wrong phone number during setup. It was successfully installed in my store, but when I realized the mistake, I couldn't find any button or link to modify the settings. Even after uninstalling and trying to reinstall, the wrong setting was still there. So, I reached out to Esther through the online help center, and she patiently helped me solve the problem. I am very grateful for her assistance.

Esther is great in providing support! easy to use interface as well. wonderful experience with Avada app. hope it stays free for longer period

Very easy to use and straight to the point. Abby is very accomodating and responded immediately to our inquiry.

I wanted an accordion FAQ for my site and this app definitely delivers that, and for free. The customer service is exceptional and very responsive. The interface is clear and intuitive. I had it up and working with all my FAQs online within an hour. And I customised it to fit my branding so it looks nice on the site. I did have a couple of minor grumbles. One of the first things I had to do was enter my phone number for the What'sApp pop-up - which I didn't want to use. It turned out that even though I entered my phone number, the pop-up wouldn't be active until I enabled it. So I just haven't enabled it. But I would have preferred to not have to enter my phone number at all. Or at least to know in advance that I'd be able to leave it disabled. It just made me unnecessarily nervous about using the app. Also, after you reach ten FAQs it asks you to contact support to have more enabled. Which they did straightaway. So why did I have to contact support? It seemed a bit of a pointless step. As I said, minor grumbles, and I am very happy with the end result and rapid customer service hence the 5 stars.

Liz was great and super quick to help me with my request! It was resolved promptly, which is all I could ask for. Thanks Liz

The response from Hana is swift and clear. She understood the problem & solved it instantly. The Bot has a support. Cheers.

So far so good, Jasmine and Anivia helped a lot, they added the CSS to adjust the position for me, and the faq function is the most my favorite part!

Handige app voor shopify! Ook goede hulp gekregen vanuit Hana toen ik een vraag had over een pagina binnen Avada.

This app is great! Looks modern and allows customers to find answers to frequently asked questions with ease. The support team is very helpful and resolve issues really quickly. Thanks to Esther for the prompt assistance!

Thank you for the support. Reaching out to you was very easy and helpful. FAQs were made unlimited. Much appreciated

Easy setup and helpful, You can choose the app for your shop, and the assistant is very nice and solves the problem quickly!

Support très réactif, merci à Hana pour la qualité de ses réponses et de ses services. Je recommande.

The app offers everything that has been described, i know it because they have jasmine from the customer service, she answered within seconds and answered all my questions, the app totally worth it if they have a great customer support like her Thank you jasmine <3

This is one of the easiest apps I've every used. And in case you have issues (I had a small one), customer service is quick and easy. I connected with Jasmine and she resolved the issue without much fuss. I would recommend this app very much.