Reviews for Chatty: Livechat Helpdesk, FAQ

The team at Avada were super helpful in getting the app working well with our theme, especially Audrey who was very responsive and assisted me in answering all my questions quickly. Great app it seems so far!

This app fulfilled everything I'm looking at! Super fast response from the support team too. Big kudos to Esther who saved my day!

An app that is simple and easy to use. I encountered some difficulties when making some DIY settings. And then I contacted customer support via chat got immediate response from Sunny and William. and it was quickly resolved perfectly. Very highly recommended!

Emily was very helpful and prompt in answering my questions! Thank you!

Esther was great! She helped me with everything I needed. Literally EVERYTHING. I love this app !

VERY GOOD! RECOMMEND!

Pamela solved all of my inquiries quickly, also the app is very intuitive to use. 5/5 stars

Hana has been very helpful , her quickness in responding and solving the problems is amazing ! Thank you Avada and Hana.

Abby was very helpful, responsive and provided a great service.

Added this app to our Shopify store and had a couple of set-up issues. Tiana from the helpdesk was super quick to jump on the chat and even faster in rectifying and troubleshooting the issues I had. So far, the app works brilliantly and works well within our shop front. Will keep playing with it and adding to it so that it is more customised.

Prompt and quick help. Thanks a lot to Hana. She solved the issue in no time

nsuper reactive support helped me within mintues

Nice help! Hana

I have never had such a kind and precise follow-up. Easy to use and I really recommend this app. Thank you.

loved the app offers a lot for free and helps you grow your business. amazing! big thanks to tiana - tony

One of the best customer support agents I have dealt with. Very responsive, helpful, and polite. I strongly recommend it!

I faced an issue, and Esther from customer support was super responsive and helped me fixed the issue within couple minutes

Sunny provided an awesome support, really like FAQ page feature!

My first impression was really good, I faced a problem and one of their agents, Esther, solved the problem pretty fast.

I recommend the application; I had the pleasure of receiving assistance from Pamela, very kind and helpful. She helped me solve the problem with very quick turnaround times

Lydia was very helpful with my request

the support chat is very fast and helpful and Abby help me alot

Amazing FAQ and the best help i've ever got!

I would like to express my sincere gratitude and satisfaction with the exceptionally prompt and effective assistance I received from Miss Liz. Faced with a complex issue that left me perplexed and uncomfortable, I decided to seek help and contacted Miss Liz. Her responsiveness was outstanding. From the moment I reached out to her, she exhibited a high level of professionalism and dedication. Miss Liz effortlessly grasped the nuances of my challenges and immediately set out to resolve the issue. Her knowledge and skills were evident as she quickly identified key points and provided clear and concise instructions for a solution. In addition to her expertise, Miss Liz impressed me with her friendliness and patience. Her open communication made the entire process easy and enjoyable. Thanks to her effort and enthusiasm, I successfully resolved my issues, restoring my confidence in handling similar matters in the future. I wholeheartedly recommend Miss Liz to anyone in need of fast, professional, and friendly assistance. Her commitment to customer service is truly exceptional, and I am proud to have had the opportunity to work with her. Thank you, Miss Liz!

Lovely experience, they helped me to get my FAQ working. 10/10 customer service