Reviews for Chatty: Livechat Helpdesk, FAQ

The response from Hana is swift and clear. She understood the problem & solved it instantly. The Bot has a support. Cheers.

So far so good, Jasmine and Anivia helped a lot, they added the CSS to adjust the position for me, and the faq function is the most my favorite part!

Handige app voor shopify! Ook goede hulp gekregen vanuit Hana toen ik een vraag had over een pagina binnen Avada.

Deluxe Canopy

2023-04-17

Canada

This app is great! Looks modern and allows customers to find answers to frequently asked questions with ease. The support team is very helpful and resolve issues really quickly. Thanks to Esther for the prompt assistance!

Thank you for the support. Reaching out to you was very easy and helpful. FAQs were made unlimited. Much appreciated

Easy setup and helpful, You can choose the app for your shop, and the assistant is very nice and solves the problem quickly!

This is one of the easiest apps I've every used. And in case you have issues (I had a small one), customer service is quick and easy. I connected with Jasmine and she resolved the issue without much fuss. I would recommend this app very much.

chat with them for help and they did it thanks a lot, they have fixed what i want and also they showed me how to do it

Support très réactif, merci à Hana pour la qualité de ses réponses et de ses services. Je recommande.

The app offers everything that has been described, i know it because they have jasmine from the customer service, she answered within seconds and answered all my questions, the app totally worth it if they have a great customer support like her Thank you jasmine <3

the greatest thing about this app is that is does everything it says it does and it is FREE, easy to use, looks great, and Emily from customer support answered in few seconds, that was surprising. And again, it is Free, with the top class customer support. Thanks again Emily.

Esther was a fantastic help and anticipated my needs in advance. I'm impressed by the instant service and the friendly help.

Great support and quick response! Emily cleared my question and provided the features. good job Avada.

I had a word with Esther and she did everything so quickly.. I am very satisifed with Customer Support.

I am new but I like most. Hope things will be workable as per my need. I checked some apps but seems look better than others.

Simple d'utilisation et afin d'avoir une FAQ illimité, le service client est très réactif ! Cela n'a pris que quelques minutes. Merci à Sunny pour son service.

Very amazing and quick customer support! They got all my questions answered... I really like this, everything is customizable and can be easily set up to work with other apps, and features.

I updated my theme for spring/summer 2023 and needed a quick assist with my FAQ page and quick it was. I spoke with Hana who didn't even gain full access into my store and was still able to fix the problem for me. Thanks so much. I really love using Avada's products. They have the best customer service!

Esta app, la recomiendo un mucho, el soporte realmente ha tenido un trato rápido y amable y se adapta superbién a la página, queda muy bien!!! Comparadas con otras que he probado esta la recomiendo.

The service was very helpful and fast. Hana helped me unlock my icons. Appreciate your help and support!

Customer support is awesome! Hallyfe verified my account in 3 minutes and gave me full access to the icons and unlimited FAQs. Give Avada a try, this is my new FAQ app now haha.

Avada and Emily fixed my chat issues with this new app. So grateful! I didn't know my other one didn't work right. It was so easy I really didn't need much help, but I was really excited to see that an actual person was online to help me, without having to wait for an email or till operating hours to reply. I just had to say Hello and there was Emily! Responding immediately! thank you

A Aisha foi super responsiva e ajudou-me a resolver o meu problema rápido. Nunca recebi um customer service tão rapido e eficaz, muito obrigado

I am so thankful that prakash helped me with my issue. he was very nice and tried to help me. Thanks a lot to Prakash

I was in the Support with Juliana and i couldnt imagine a better Person than her in that moment, she solved my problem in secounds. Grateful <3