Reviews for Chatty: Livechat Helpdesk, FAQ

It's really great! I love the software and the service is great, I would recommend you to use it!

J'ai reçu beaucoup d'aide de la part de Sunny lors de l'installation de l'appli ! Merci encore pour votre aide !

Ver much helpful and fast, thankssssssssssssssssss great customer support and quick resolution. Great plugin

you will get an easy and simple FAQ page that you can edit easily at any time with no effort or waste of time, you can also use the FAQ widget which is easy access to the customer, amazing customer support, personally, I had a very small comment on the FAQ page and jasmine from the support team helped me out as fast as possible, and made the page even look better. highly recommended specially that they have a free plan.

It is a good app that we can use it online shop, and customers can contact us directly, and find the relative information for purchasing. and Good customer service from Esther.

Liz was great! Answered everything promptly, and had detailed answers with screenshots to help me understand

Customer service is very good! Prakesh helped answer all my questions and addressed some issues I had. Wish there were other layouts to choose from, but overall, a simple and clean FAQ to add to your website.

Sunny war super hilfreich und schnell wenn man Hilfe benötigt. Die FAQ seite kann auch leicht angepasst werden und das beste daran ist, es ist kostenfrei und dennoch nicht begrenzt. Empfehlenswert!

Amazing experience and support. User-friendly and very easy to integrate into my store. highly recommended

Ich finde es super ,wie schnell Sie reagieren und weiterhelfen "Hana" <3. Ich finde es toll wie übersichtlich man mit der App gestalten kann.

Hana give me a good customer support experience, I think this company made this good app that is free to use, and have this kind of good support, I think their products are good, and I will consider using their apps in the future.

I am happy to write a positive comment about Hana's outstanding assistance in helping you configure Avada WhatsApp. It's great to hear that Hana provided reactive and helpful support throughout the process. Having someone who is knowledgeable and willing to assist can make all the difference in achieving success with a new tool or platform. It's clear that Hana went above and beyond to ensure that you were able to configure Avada WhatsApp properly and I'm sure that you greatly appreciate her efforts. Thank you for sharing your positive experience and I hope that you continue to receive excellent support from Hana and the team at Avada WhatsApp in the future!

Aisha was a great help. Quick and efficient. I've only just added the app, but so far everything is working as expected and looks good.

The Avada app works great. Created a perfectly functioning FAQ page and had quick, efficient customer support. Liz was able to help me out with everything I need.

Yes I would recommend FAQ is really simple I like it. Juliana was very helpful with my questions .

Avada's customer service is super good. I love the way their agents talk to me. Also, their app is easy to use. But I still need more function like intergrading to more channels.

I have had a good experience with Avada's customer service. I was helped very well by an employee named Juliana with desired results. Highly recommended!!

Finde die App Avada perfekt für eine gute FAQ Seite. Und passt perfekt in meinen Onlineshop und dazu noch Kostenlos.

very prompt, answered questions and fixed issues within 5mins. highly recommend to other shopify website owners

Super app, fik god og lynhurtig support af prakash indenfor få minutter. Imponerende man leverer denne app gratis.

I was using the Avada WhatsApp, Chat, FAQ Page plugin in Shopify, and unfortunately, I entered the wrong phone number during setup. It was successfully installed in my store, but when I realized the mistake, I couldn't find any button or link to modify the settings. Even after uninstalling and trying to reinstall, the wrong setting was still there. So, I reached out to Esther through the online help center, and she patiently helped me solve the problem. I am very grateful for her assistance.

I wanted an accordion FAQ for my site and this app definitely delivers that, and for free. The customer service is exceptional and very responsive. The interface is clear and intuitive. I had it up and working with all my FAQs online within an hour. And I customised it to fit my branding so it looks nice on the site. I did have a couple of minor grumbles. One of the first things I had to do was enter my phone number for the What'sApp pop-up - which I didn't want to use. It turned out that even though I entered my phone number, the pop-up wouldn't be active until I enabled it. So I just haven't enabled it. But I would have preferred to not have to enter my phone number at all. Or at least to know in advance that I'd be able to leave it disabled. It just made me unnecessarily nervous about using the app. Also, after you reach ten FAQs it asks you to contact support to have more enabled. Which they did straightaway. So why did I have to contact support? It seemed a bit of a pointless step. As I said, minor grumbles, and I am very happy with the end result and rapid customer service hence the 5 stars.

Very easy to use and straight to the point. Abby is very accomodating and responded immediately to our inquiry.

Esther is great in providing support! easy to use interface as well. wonderful experience with Avada app. hope it stays free for longer period

Liz was great and super quick to help me with my request! It was resolved promptly, which is all I could ask for. Thanks Liz