Reviews for Chatty: Livechat Helpdesk, FAQ

Pour le moment je viens d'installer l'application. J'ai eu de nombreuses questions sur le paramétrage, et j'ai rarement vu un support client qui répond aussi vite et avec les bonnes informations. Ils répondent en quelques minutes, en prenant le temps de bien regarder ce que vous demandez (fini les attentes interminables de réponses). Merci infiniment à Hana qui a su prendre le temps de m'aiguiller sur toutes mes questions. Je vous souhaite une bonne journée et une très bonne continuation. Je recommande Chatty AI Chatbot (en plus ils ajoutent de nouvelles features au fur et à mesure des demandes clients, c'est très appréciable). :)

A great app to boost conversions and assist with customer service. Andy were very helpful in assisting us on our onboarding with the app. He gave us tips and assists us in making the user experience of the app for our customer better. Excellent!

Un énorme merci à Jasmine pour sa patience et son aide précieuse ! Je recommande :)

Great App! Thanks Hana

Jasmine! Thank you so much for your time and support

literally the best customer service I have ever experienced with an app. They help me with ANYTHING right on the spot and save me so much time trying to figure things out myself. I can't recommend it enough. Hana has been awesome help too. I'm really impressed. it has helped our customer support and online support so much

Hi there, Thank you for taking your time to leave the review. We noticed that there was no feedback included with the rating, and we truly value every bit of feedback so we can continue to improve our service. From our records, the last issue you reported to our team was successfully resolved. We’d love to know if there are any new concerns or if something hasn’t been working as expected since then. Your insight would be extremely helpful for us to understand the situation and support you better. Could you kindly share a few details about what prompted your rating? Even a short reply would help us investigate and take the right action to make things right for you. Thank you for your time and for being a valued user of Chatty. We look forward to hearing from you and assisting further if needed. Best regards, Chatty Support Team

Great support team! They helped me very quickly and I’m really satisfied with the app. Special thanks to Jasmine for her amazing assistance. I definitely recommend others to use this app.

Excellent customer service and a very good app. I recommend it!

great help from Hana, use of Chatty highly recommended

The ability to train and fine tune the AI with Chatty is a game changer - and the clean, performant tools for staff will make adoption a breeze! Shout out to Hana on the support team who resolved an issue for me in under 2 minutes! Awesome support and a great tool, highly recommended !

so far the usage is good by trying them about a week. Support, Hana is helpful too.

I looked into several AI chat apps, but when I tried it on the demo page, chatty was the only one that responded better than I expected. It recommended products on a card, so I decided to try chatty on my own page. The design is beautiful even without any effort, which was also a deciding factor. It's currently in the testing phase, but it seems very customizable.

Ik ben nog maar in de opstartfase van mijn webshop en had hulp nodig bij het instellen van de taal voor mijn chatty ia assitant. Werknemer jade heeft mij goed geholpen bij de instellingen hieromtrent. Danku!

Hana helps me to set the Chatty AI Chatbot, she did great job with a lot of patience.

The Chatty team have been absolutely brilliant — they went above and beyond to help me code the backend so that the chatbot looks and functions exactly the way I envisioned. Their support was fast, clear, and genuinely collaborative. It’s rare to find a provider that combines great technology with such hands-on, helpful service. Highly recommend them if you’re looking to create a seamless, branded chat experience.

Excellent app. Just spent some time configuring it on our store, and we are very impressed with the amount of customization possible. Needed some help with a few settings and Jasmine from the Chatty Support Team was very professional, patient and knowledgeable. Highly recommended.

I have to give special recognition to April from the Chatty support team - she was absolutely outstanding! April was exceptionally helpful, incredibly attentive to my needs, and resolved all my issues quickly and professionally. Her level of service really stood out. The entire support team at Chatty is responsive and knowledgeable, but April's assistance was truly exceptional. She went above and beyond to ensure everything was working perfectly for my store. The app itself is fantastic, but having such dedicated support makes all the difference. Highly recommend Chatty, and if you need help, you're in great hands with their team!

Nagyon segítőkész Hana, minden rendben volt!

A great app that has the feature of AI chat and FAQ. It also allows you to create FAQ blocks that can be included in specific page. The support team is very helpful and professional. Worth to give it a try.

Hana was really great! It helps us and solve all the changes that we wanted. Thanks!

Support for this app is great, instant reply and attentive to all your needs. Jasmine helped me fix some issues I was having and provided solutions and answers effeciently! thank you.

the staff was very supportive! i wanted to use custom css to change the look of the button and hana was very helpful. would recommend

Chatty is really flexible and easy to adapt to. The customer support was fantastic. Hana was very helpful with all our queries.