Reviews for Chatty: Livechat Helpdesk, FAQ

Noyce Consulting

2024-02-19

United States

Really good experience so far. Esther has been very helpful in her support. Works super well.

Good service, specialist Sunny Gideon provided me with quick assistance with a technical issue

So far I was very happy using this app because of several reasons: 1) it's very lightweight and doesn't slow down your store (while some other apps increase blocking time by 500-1000 ms!); 2) easy to set up and customize; 3) I had just one error during setting this app and support agent Emily was very quick and helpful with resolving this issue.

Liz was amazing and so helpful when setting up the FAQ section of my website (even on a Sunday)! This app is super easy to use and user friendly. If you're looking for a FAQ / chat app look no further Avada is the best!

Great service from Tiana and Tony, very helpful & professional.

Esther was a great help and resource. She logged into the backend of our website and resolved our issue quickly with 100% accuracy. We greatly value her service and recommend this app. Thank you.

Tiana and Gideon are so cool, there service was great

He tenido un problema con api de whatsapp y Esther me lo ha solucionado en 5 minutos.

Pamela was great very helpful and very friendly. The app is also very well done.

Customer Service Team is very helpful and polite. Abby and Gideon helped me with all the problems in a perfect manner. Thank you

perfect chat suport

Hallyfe provided exceptional customer service while assisting me with the Avada FAQs app. His patience, expertise, and prompt responses truly made a difference in streamlining my experience. Support that went above and beyond my expectations!

Great functionality, easy setup and amazing support! The team where quick to help with all questions and even helped us make some customization.

Esther was always there when I needed help, responding promptly and efficiently. Her support made dealing with any issues effortless. I'm really impressed with the level of service provided by Esther and the support team.

Very smart apps and gentle client support with Esther that helps me in every request

Perfect Support. Tiana and Gideon are a perfect helpers.

Love this app! Love all AVADA products and their Customer Service is awesome! If you haven't taken the time to look at their apps, you really should. The cover almost everything you need for online store in order to make your customers' shopping experience phenomenal! Can't recommend them more!

Great experience with Avada, I have set up the FAQ page and Hana was able to assist with all of my questions very promptly. Very helpful service. I would recommend!

This app, just the others in its suite, are really good for helping you sell more and keep your customers happy. If you have any questions, just ask Esther from the Avada team. She's great at answering quickly. I really think you should use this app!

Started building my FAQ page with this app and have been running smooth like butter. The drop-down option for the FAQ is convenient. Tiana helped with verifying my website for extra icons for the categories of questions. Thanks Tiana!

Support team was great and responsive in answering any queries I had. Guided me to solutions for issues I faced.

It was awesome , Hana helped me in solving few glitch

This app is amazing so far and is doing everything we need for free! Esther has been super responsive as well and has been great.

Esther was very helpful and helped me fix everything so quickly. Will definitely recommend this app

I really like this app, I wanted an FAQ page and that’s what I got. Hana helped me with every problem I had. Once again thank you!