Reviews for Chatty: Livechat Helpdesk, FAQ

Customer Service Team is very helpful and polite. Abby and Gideon helped me with all the problems in a perfect manner. Thank you

perfect chat suport

Hallyfe provided exceptional customer service while assisting me with the Avada FAQs app. His patience, expertise, and prompt responses truly made a difference in streamlining my experience. Support that went above and beyond my expectations!

Very smart apps and gentle client support with Esther that helps me in every request

Esther was always there when I needed help, responding promptly and efficiently. Her support made dealing with any issues effortless. I'm really impressed with the level of service provided by Esther and the support team.

Great functionality, easy setup and amazing support! The team where quick to help with all questions and even helped us make some customization.

Love this app! Love all AVADA products and their Customer Service is awesome! If you haven't taken the time to look at their apps, you really should. The cover almost everything you need for online store in order to make your customers' shopping experience phenomenal! Can't recommend them more!

Perfect Support. Tiana and Gideon are a perfect helpers.

It was awesome , Hana helped me in solving few glitch

Great experience with Avada, I have set up the FAQ page and Hana was able to assist with all of my questions very promptly. Very helpful service. I would recommend!

Started building my FAQ page with this app and have been running smooth like butter. The drop-down option for the FAQ is convenient. Tiana helped with verifying my website for extra icons for the categories of questions. Thanks Tiana!

Support team was great and responsive in answering any queries I had. Guided me to solutions for issues I faced.

This app, just the others in its suite, are really good for helping you sell more and keep your customers happy. If you have any questions, just ask Esther from the Avada team. She's great at answering quickly. I really think you should use this app!

I started using this App for the FAQ. Always needed in any store. It is incredibly easy to set up and incredibly easy to navigate. I had a few questions, and I immediately got Esther online. In 2 minutes, she solved everything without any extra explanation. I can only say I wish all Apps on Shopify had such service instead of being told no one is around from Friday to Monday. If you sell in the digital age, you need to be able to answer customers immediately or at least within a few hours. Avada did not disappoint, Not in the App, Esther's service, or the ease of use. If you need a FAQ this is the app!

This app is amazing so far and is doing everything we need for free! Esther has been super responsive as well and has been great.

Esther was very helpful and helped me fix everything so quickly. Will definitely recommend this app

This is a very well done app for generating FAQs pages. I liked my experience with the support via Live Chat: they help you setting up the FAQ page and with any problem you might have with the page style. Esther from the customer support was great!

I really like this app, I wanted an FAQ page and that’s what I got. Hana helped me with every problem I had. Once again thank you!

The app seems to work well and is easy to use. I had an issue and contacted support. Esther responded to me, and she resolved my problem very well; thank you!

Esther was a superstar today. Thank you!

I am incredibly satisfied with the exceptional customer support provided by Tiana and Maison at Avada. Their dedication and expertise were evident in assisting me with updating my logo on the Avada chat. Tiana and Maison went above and beyond to ensure a seamless experience, patiently guiding me through the process. Their prompt responses and effective solutions truly exceeded my expectations. I am grateful for their outstanding support, making the entire interaction a positive and stress-free one. Kudos to Tiana and Maison for their professionalism and commitment to customer satisfaction! Thanks again!

Amazing service! If all businesses treated their customers as well as this team did for us, customer satisfaction would be universal!

a simple app that works great, thanks to the excellent support, especially thanks to Pamela who solved many problems for me

I have never seen better support. I had a problem and it was solved immediately. I recommend it to everyone

Amazing support from Esther for helping us customize the widget to meet our requirements.