Reviews for Chatty: Livechat Helpdesk, FAQ

Hana has been an invaluable assistant in integrating our application. This has allowed us to provide seamless, real-time customer interaction directly in our online store. The API is stable and reliable, offering us all the necessary tools to create an interactive and efficient chatbox solution. A special thanks goes to Hana, who has been extremely supportive and helpful, guiding us every step of the way. Thanks to the API and Hana, our customer experience has become much more personalized and smooth!

Great service from Hana, needed some assistance in a custom property. Service that would be great from a paid service, but the fact that this one is free, is even more awesome.

The support team ( especially Audrey and Doris) is beneficial and always ready to assist with any issues. With fast response times and seamless website integration, it's a must-have tool for businesses aiming to improve customer service.

Great Tool and super fast and professional Support from Hana :)

客服回覆很快，整體介面操作非常簡單易懂！

Customer service has been excellent, the app so far has been supper easy to install and use. Only reason for not give a 5 star is because I have only used it for 48 hours.

The app is easy to set up and use. Customer service is 24/7 available and Audrey helped with a lot how-to questions and was fast and informative.

Très bonne expérience avec Emily, elle m'a répondu facilement et rapidement :), merci encore !

it's very easy to use and the support was very friendly and fast responsive.(shout out to Prakash :) ).

I was assisted quickly and very promptly, the technicians managed to solve a system bug within a day, Emily was the assistant who acted as an intermediary between me and the Chatty technicians and she was very kind and helpful, magnificent!

It's a great app, I love the look in our webshop. Easy to use and custom. Great support as well from the team about anything.

I want to extend my heartfelt thanks to the support team for their exceptional service. Mia and technician Maison did a wonderful job addressing my concerns promptly and professionally. Mia was incredibly attentive and made sure to understand every detail of my issue. Maison, on the other hand, displayed remarkable technical expertise, quickly diagnosing and resolving the problem. Their teamwork and dedication turned a stressful situation into a smooth and positive experience. I couldn't be happier with the service I received. Thank you, Mia and Maison, for your outstanding support!

Amazing app and amazing customer service.

App works great! And good customer service too, they can help you set it all up. I worked with Emily quite a bit, she's fantastic!

Very good ui, very good service mia

Tiana is very enthusiastic. Thanks!!!

Amazing app! Not even paying I could find a better app. Linda was super fast in helping me set up everything.

The best experience with apps in shopify. Very useful the the best costumer service. Hana was very helpful and fast on solving the issues and questions.

Great help, quick response

I'm currently in the process of configuring Chatty for our store, and I am already impressed with the app's potential. The setup process has been smooth, thanks to the clear instructions and intuitive interface.A special mention to Lydia for her kindness and incredibly quick responses.

Budizzz

2024-08-08

Türkiye

Better than most of the paid tools and it is free :)

Customer service was great! I got help from support in a super fast manner and the app itself is great to use

As always, whenever I've needed assistance with the app, the online help has been excellent. Judy was no exception. Great app with growing capabilities, and excellent customer service.

Fantastic app and super easy to install and set up. I had one question but Hana replied instantly and sorted it immediately for me. Highly recommend for anyone looking at live chat and helpdesk options.

Homeoanimo

2024-08-07

Canada

Nice app. They offer a quick and great support. Thank you for Judy for her help.