Reviews for Chatty: Livechat Helpdesk, FAQ

Very nice support, Hana was the best ))

Great Experience.

This app made my FAQ more professional and easygoing. The customer support from the Avada team is excellent and prompt. Especially, Esther was so helpful and prompt in her support. They always get back as soon as possible. Additionally, they solved my issues from their end without asking me to do many tasks to resolve them. Other features of this app are also helpful, such as Chat. I would recommend other businesses to use this app!

Quick and friendly assistance. I interfaced with Hana and she immediately resolved a page loading error.

Staff gentile, sopra tutto Pamela, che mi ha aiutato a siatemare l'appilcazione che funziona molto bene ma un pò complessa.

The support helped me very quickly)

The operation is very convenient, the page is introductory, and the customer service is always online and patiently answers my questions. It's worth considering using it.

thanks Esther for solving my problem.

I was having some minor trouble with my FAQ page fitting in mobile view, I contacted Esther to inform her of the issue, and she was on top of it! Her and Toby fixed this issue in about 3-4 hours, ensuring my website looked the best for my customers. I've paid for apps like this before and didn't receive this kind of support. Thanks again Esther and Toby! If your thinking about adding Avada to your store, don't hesitate to hit the download button, you won't regret it.

Customer service is spot on. Had a small problem and Esther helped me out in just a few minutes. Thanks!

Le service client est juste incroyable, toujours au petit soin, c'est très agréable ! Je ne peux que vous conseiller cette application, elle est top !

OTTIMA APP E OTTIMO SERVIZIO CLIENTI MI HA SEGUITO Esther veramente unica, precisa e veloce top top

Nice app, the chat support is on point

Great layout. Timely and helpful customer support.

Great App, and customer supports "Hana" is so helpful and solve the issue quick. Thanks You

Miluxe

2024-02-19

Germany

Great app, working very good. Also Avada's support is one of the best I have encountered so far. Upon ecountering some technical issues, Esther from Avada provided me with a very fast, friendly and competent support. Happy to work with Avada.

Really good experience so far. Esther has been very helpful in her support. Works super well.

Liz was amazing and so helpful when setting up the FAQ section of my website (even on a Sunday)! This app is super easy to use and user friendly. If you're looking for a FAQ / chat app look no further Avada is the best!

Good service, specialist Sunny Gideon provided me with quick assistance with a technical issue

So far I was very happy using this app because of several reasons: 1) it's very lightweight and doesn't slow down your store (while some other apps increase blocking time by 500-1000 ms!); 2) easy to set up and customize; 3) I had just one error during setting this app and support agent Emily was very quick and helpful with resolving this issue.

Great service from Tiana and Tony, very helpful & professional.

Tiana and Gideon are so cool, there service was great

Pamela was great very helpful and very friendly. The app is also very well done.

Esther was a great help and resource. She logged into the backend of our website and resolved our issue quickly with 100% accuracy. We greatly value her service and recommend this app. Thank you.

Customer Service Team is very helpful and polite. Abby and Gideon helped me with all the problems in a perfect manner. Thank you