Reviews for Chatty: Livechat Helpdesk, FAQ

Nice and easy app, nice support from Audrey ;)

This is good and easy to use app. Its features are very simple and good. The most important thing is it have 24 hours support team like "Tiana"...

I have been having the best experience with the Avada WhatsApp Chat FAQ page. The reason that my experience has been great is beacuse of the assistance I have been given when I have a question. Lydia and Tony went above and beyond to assist me with adjusting some settings on the chat and that turned out perfectly! I was actually a little hesitant to try to add teh chat myself, but the customer service is exceptional. I greatly appreciated the time and effort Lydia and Tony gave.

The application works perfectly but when I encountered a small difficulty, I contacted the helpdesk via chat. It was Tiana who took care of me and solved the problem in less than a minute! Many thanks to you!

Amazing customer support. I had a specific question about linking the FAQ page to my store, and Lydia was quick to respond with the exact answer I needed. Highly recommend this app to those looking for an FAQ solution.

I had a few questions regarding my FAQ page on Shopify and Esther did a great job helping me as quickly as possible! Recommend this app! And even if you have some issues, the contact support is always there to help you!

Recently, we updated our current FAQ on our website using Avada. This app has a user-friendly interface and includes a direct customer interaction feature via live chat. It's free and easy to install, and the support team is available 24/7 for assistance with any issues or coding needs. We had some issues to fix, and all the CS (Sunny, Lydia, Tiana & William) were super helpful!

Sunny and Tony helped me a lot with my issue that I was having today. I was trying to set up a FAQ page but customizable and for some reason it was not allowing me to do so. I reached out to Avada support and Sunny and Tony were a big help! They were able to add the FAQ page as well as customize it for me. Can't thank them enough!

Great support, quick and responsible. Thanks Esther

Super goed geholpen & super snel door Tiana!

Great customer service! The team is very sweet and helpful, issues are fixed within minutes.

emily was so helpful, keep up the beautiful work

Very good service, Emily helps a lot.

When it comes to technical support experts, Hana sets remarkable standards. Her invaluable skills not only helped me customize the website to my needs but also made the entire process enjoyable. Such an employee should definitely be appreciated.

Esther is awesome fast and incrediable services

Emily was amazing and responded quickly. Solved my issue within no matter.

Pamela support me in a best way thanks to pamela

Thank you a lot for this amazing app. Thank you Audrey for your support. Great customer service!

Excellent échange avec Hana qui a su me dirigé comme il le fallait merci

Avada has such amazing customer support. Hana is such a kind person and super helpful in the process!!!

Super 5+ stars app. Superb customer service. Tiana, you're an Angel <3!

Acabo de empezar a utilizar la aplicación y por ahora funciona genial, es fácil de utilizar y muy intuitiva. Tuve un problema de instalación en la página y me atendieron muy bien, la asistenta Ester fue muy atenta y me arreglo algunos aspectos que le mencione, e inclusive me mejoro mi experiencia con la app. ¡muy recomendada!

Se agradece bastante a la Srta. Pamela. Me solucionó el problema que tenía

I need more icons to display for my FnQ page and Audrey was very helpful. She helps me to unlock more icons. Her response was very quick and very professional. Thank you Audrey for all your help. Really Appreciated.

Asistencia inmediata por parte de Sunny! :)