Reviews for Chatty: Livechat Helpdesk, FAQ

Very clean app and does actually what it's supposed to do. Customer service is also very responsive and helpful. Their employees Lydia and Andrew even help you with custom edits like where you want the chatbox icon to display. Highly recommended!

the app works great and easy and the customer service is great. I had some questions myself and Hana helped me very quickly and well.

Very useful, and the help is timely

Great care from Lydia!

Amazign App helped a lot. Lydia from the support was amazing. Helped me perfectly with every question

Hana was super helpful throughout the installation process, helping with a lot of the backend development. Great app. 10/10

Great service! Chatty Live Chat is easy to integrate and works fantastically. The customer service, especially Hana, is exceptionally helpful and responds quickly. Definitely a recommendation!

Tiana is so helpful and assist immediately for every questions i asked. So far, the app is good to use.

Needed help to solve some little issues with the app and the Customer Support team was amazing. Very quick and solved everything. More, Tiana and Maison helped us customizing some things at our page in a couple of minutes. They work very well!

My experience with Chatty: Livechat Helpdesk, FAQ was excellent. The company is very friendly and helpful. If something goes wrong, they fix it right away with no hassle. A special thanks to Hana for the great support and quick service!

Great App. Hana was quick to help me with unlocking features and errors. Would highly recommend.

I had a really good experience with Chatty. I encountered a UI issue in my store for my widget, and Jade stepped in to resolve it swiftly and efficiently. The customer service was top-notch, and I'm truly grateful for the assistance. Highly recommend this app not only for its functionality but also for the fantastic support team behind it. Thank you, Jade, for making my experience so positive!

Just signed up for this app for my Shopify store. Amazing customer service, so far I love it.

Loved the tech support, on prompt and to the point solution. Great app to get customer interaction. Shoutout to Tiana for consistently delivering exceptional customer service!

Very nice app. Very responsive and helpful support.Prakash from Helpdesk helped me fix my issues/answered my queries really fast. Loved it!

good app when i didnt know what to do my support Tiana relly help me and she was quick to help and solved my issue really fast thank you Tiana

NICE APP, NICE SERVICE

A rather intuitive and well-designed application, with responsive and friendly customer service (thanks Hana!). The chat functions are very interesting, and the FAQs are easy to build and integrate into our store. A few technical instabilities were quickly corrected by the teams, and the features planned in their roadmaps are very appealing. We'd like to see even more customization possibilities, but the result is already very cool.

This app is very easy to set up and manage. I'm especially satisfied with the support team. They respond quick and give solutions fast. I'm sure this app will help our store in positive ways.

great

Customer service is excellent. Had an issue with some text not updating, and Lydia fixed it in under a minute. It was a simple settings edit tweak, not an app functionality problem.

I just began setting up my FAQ and ran into an issue I couldn't figure out. I used their handy chat to ask for help and Hana fixed the problem within seconds and also removed the FAQ limit. I am SO impressed! Wow!

Excellent service, everything works quickly and smoothly. Special thanks to our consultant Audrey, who helped to resolve all the issues. I recommend this application to everyone. Greetings from Italy!

Tiana heeft me super goed geholpen. Waar ik zelf niks van begreep, loste zij het op in enkele seconden. Super bedankt!

Amazing support and app! Lydia's support was exceptional!