Reviews for Chatty: Livechat Helpdesk, FAQ

I just started using this app and hour ago but I can say it was easy to install, easy to navigate and the customer support is great! Very impressed. Its a pity it only supports one language but I am happy overall! Thank you so much!

"Chatty: Livechat Helpdesk, FAQ is an indispensable tool for any business looking to streamline customer support. With its intuitive interface and robust features, Chatty simplifies communication between businesses and their customers. The live chat functionality allows for real-time assistance, while the FAQ section provides comprehensive answers to commonly asked questions, reducing the workload on support agents. Its customizable options ensure seamless integration with any website or platform. Overall, Chatty empowers businesses to deliver exceptional customer service efficiently."

veldig bra!

Great support from Pamela, give her a raise!

I was helped several times in one day and the service was very, very good. Everything solved within minutes. I Can recommend the app to everyone!

This is a great app with fantastic service. Hana from the Live chat team is super helpful and responds quickly. We had a small styling issue which she resolved within a minute! Support pages are helpful too. The app is easy to navigate with plenty of features. Looks really professional. Useful to have both the pop-up and FAQ page, plus the optional chat option. Very impressive for a free app. I'd highly recommend it.

Fast reply and good understanding of what to do and how to help, also very polite and understanding.

Tiana helped us really well and quick. The customer service is excellent!

This is a great app, excellent customer service from Lydia , William and Hana. I highly recommend this app.

Lydia quickly and efficiently helped us add unlimited questions to our FAQ page. She was quick to respond and got the problem resolved in a couple minutes. Thank you, Lydia! :)

We encountered an issue where the default 'Chatty: Livechat' icon overlapped our 'Wishlist' button at the bottom right corner. After reaching out, Sunny from Avada swiftly coordinated with their technician, and the problem was resolved in just 20 minutes. We’re immensely grateful for the Avada team's rapid response and exceptional service. They truly earned a 5-star rating. Highly recommended!

Very good service, works great! Thanks to Hana :)

Theme support by Esther is very fast and responsive. The widget didn't show up on our site when enabled the first time, but Esther solved it very quickly.

Audrey and William are really helpful in setting up our FAQs on our website. It is very easy to navigate, making it a breeze to set up our FAQs and ensure our customers have access to quick, helpful answers.

Excellent Customer Service!! The response was surprisingly quick and kind.

I've experienced some technical issues and I was suprised how fast and accurate te support was, all thanks to Tiana

Incredible Customer Service. at the beginning it was a bit overwelming but the Customer Server agent Esther helped me all the way! The app itself is also very easy and easy to implement in your store 5 Stars all the way!

Their customer service is very professional, online and responded to me in a timely manner and solved my problem. It's great to use. I believe it will show that my store is professional

Great Customer Care with Tiana

Thank you Sunny for your quick response. She helped me and my technical problem was resolved quickly. I recommend Avada!

Amazing customer Support and great customization. Thanks especially to Lydia and Anivia for realizing all the details I wished in such loving way. :)

This app works really good!! It has most needed functions and customization features. Customer service is great as well!!! I requested help to the customer service and Audrey and Tony helped me really really fast to solve my request!!! Great job guys!!! Thank you!!!

They have the best service I have ever come across. Esther's service is really fast and good. It's incredible for free app.

I had a technical problem but Pamela solved it within a few minutes.

Excellent customer service.