Reviews for Chatty: Livechat Helpdesk, FAQ

This app is absolutely fantastic! The customer service is outstanding, with incredibly quick response times. I had the pleasure of speaking with Abby, who was amazing and helped me resolve an issue in no time. The app offers a wide range of features, and best of all, it's 100% free! I've been using this app across many of my clients' stores, and I can't recommend it highly enough. The team behind it is doing an incredible job, and I'm beyond impressed with their dedication. Keep up the great work! Regards, Yawar Abbas

Amezing support with Maison and Audrey i am always using

Jeg manglede en fuldkommen dansk oversættelse til appen og kontaktede kundeservice. Lydia svarede hurtig tilbage og fik opgaven sat i gang. Efter et par dage var det opsat uden problemer.

Great app, Damian is really helpful and patient

Hana is the best! She helped me so much and she is super fast in responding. Great attitude and great customer service! I recommend this app.

Fantastic Free App with Great Features! I recently installed Chatty on two of my websites, and I’m super impressed! This tool lets you live chat with customers right on the website or even on the phone. It also supports WhatsApp, and I believe Instagram and Facebook chat integration is coming soon too! The best part? It’s totally FREE, while many other apps charge around $20/month for similar features. I had a small issue with getting instant message notifications on my old iPhone, but their customer service was excellent. Hana from support helped me out right away and got everything sorted. Highly recommend this app if you're looking for an easy and cost-effective way to chat with customers!

Excellent customer service! Thanks to Tiana, Doris, and Jade for being very responsive and helpful. Highly recommended!

Easy to install and does everything as needed. Support is superb and so quick. I deal with Hana who is amazing and has fixed all issues instantly.

i find this app today, and very surprised for his performance, its free but all it works, Kevin and Andrew helped me solved the adjustment for display of the button,and i asked many questions all solved.Hope this could react as expected,thank you all.

Hana helped me out a lot! Awesome support!! :)

Thank you very much for the quick and professional help, everything was taken care of quickly thanks to Hana

Great service, I was assigned with Tiana as a supporting service provider

I recently encountered an issue with the face button icon in my app that was affecting the user experience. Thankfully, I reached out to Sonny, who not only responded swiftly but also fixed the bug in no time. What impressed me the most was how seamless the whole process was. Sonny quickly understood the problem, identified the root cause, and delivered a solution that was both effective and efficient.

Assistenza top, app completa di tutto e sempre in costante miglioramento

We love this app. It has all the features other (paid) apps have and much more. Their customer service is great. They are there for you 24/7 and can help with anything you ask! Lydia helped us setting up and guiding us through all the questions we had. Thanks for making such a great app and all the support!

Hana assist us in the process of creation. She was very fast and effective. Thank you very much!

This great app provides many customization options to keep users engaged on our website. Kevin was really helpful during the onboarding process and promptly replied and resolved all my queries.

Very useful features comparable to paid competition. Excellent support team ( thank you Hana! ) I look forward to using the app

perfect team, perfect customer support 5/5

When a great product meets equally great customer support. Couldn't be happier with this app. Thank you, especially to Jasmine and Raymon for their swift and kind assistance!

The customer support was top notch quick, on the ball and efficient! I had a lady called, Hana she was brilliant.

Top App. Vriendelijk en snelle reacties van Jasmine gekregen.

I like the app and the support. Jasmine and Maison was able to understand my concern and helped me without any trouble. Great support!

Charming Beads

2024-09-20

United Kingdom

Fantastic app and cannot believe this is free! The FAQs are easy to build and and look great on the site. The chat widget is exceptional and has a mobile app so you can instantly reply to your customers, show them products, offer them promotions etc. The support team are also great and shoutout to Damian, Kevin and Judy who work tirelessly 24/7 with instant live support!

Mia is the best agent, she deserves all the best