Reviews for Chatty: Livechat Helpdesk, FAQ

Audrey

Good App with all you need functions. Support Abby is reply fast and helpful.

I just started working on the app, it seems good and convenient to me, in the meantime I used a complete service and received a good response

Nice app, supper fast support!

I installed Chatty, after being disappointed by other chat bots, that over-promised but under-delivered! Chatty is very intuitive, especially if you are exhausted with balancing high complexity apps and code. It's perfect for beginners! The interface is sleek, easy, and easy to navigate. Just had a quick question and chat with customer support and the support is absolutely amazing! Alyssa helped me so much in my set up phase, so thank you so much! She deserves a raise! Hands down! I am super pleased with the whole package! What you see is truly what you get! Edit: after talking to more customer service people and having a minor issue resolved super fast, it is my opinion that ALL the customer service people and devs DESERVE A RAISE! Avada girl, you need to protect your team at all cost! And thank you for supporting young businesses by offering this high quality app for free! I will definitely use more Avada apps in the future! I am raving like I am on Love Parade, but I am truly appreciative of what customer service, the devs and Avada do to help out young businesses!

hana is a good girl

Great app, Great support. Damian and Sonny helped me out with a problem and everytime I need something they are there to help!

abby helped me very good and she fixed the problem!

abby è stata magnifica a risolvere tutti i miei dubbi grazie.

Great support. Helpful, kind and fast. Audrey and Toby were great.

Erectoguide

2024-10-08

I had an outstanding experience with Damian! From the moment I reached out, he was incredibly responsive and helpful. I had a few questions regarding my account, and he provided clear, concise answers that made everything easy to understand.

I've found this app to be super helpful and the support friendly responsive and will help you customise or fix anything very quickly.Any time I have had an issue, support has been very quick to assist and get it working again. Thank you Hana!

Great customer service! Thanks for the help!

The app is working great, the support is fast. Audrey solved my issue immediately!

Hana , TY

Hana was amazing at supporting me today.

Great App with a chat box in-built for immediate help. Hana was quick to respond and quite helpful. Would Recommend!

By the moment we are so happy with the app and with the support, specialy with abby

Chatty: Livechat Helpdesk, FAQ, helped me solve big problems, especially the customer service Sonny helped me solve my problem in the fastest time, I will recommend him!

Chatty is a highly customisable Chat app you can install on your Shopify store. The customer service is absolutely amazing, they help you with everything until it's right and even help with customisations for the chat app design if you ask the customer service nicely. They're polite and always looking to make the customer experience better. I've loved using their app so far and this app is better than the majority of the paid apps in the Shopify App Store. Excellent app, it's beautiful design, easy for customers to use and the FAQ page and contact buttons that integrate into it are really helpful. I want to personally thank Rosie(customer service), Audrey (customer service), and Nikita (technician) for all their help over the past months.5 stars! ***** Highly recommended

great customer service and good looking app

Finally a better live chat app than the Shopify inbox. We are very impressed with the support. Any questions or issues are addressed immediately. Jasmine helped us right away with translation errors. Thank you so much for everything!"

Great customer support. Talking to Charles was very helpful. He helped me resolve a notification issue.

Contacted the support team and Jade was fantastic! Promptly resolved my issue. Great app!

Abby heeft me super goed geholpen!