Reviews for Chatty: Livechat Helpdesk, FAQ

Very easy to use and solution oriented. You support very quickly when there is a problem. Especially “Hana”! . He/She are very good.

twentyfourhaitch

2024-05-02

Italy

Lydia and Maison have been very helpful in resolving my issue. I absolutely recommend it!

Avada is very usefull and easy to use app. Lydia and Nikita provided quick, professional assistance, solving my issue in no time. The app's integration of live chat, email, and FAQ support is fantastic. Highly recommended!

Great app!! Also the support team is really helpful. When you have a question they are helping you very quick. Hana, Tracy and Toby have perfectly helped me every time I had a question!

Fantastic app and amazing service from Audrey and team! Keep it up!!!!

Fast chat, and fast technicians, resolved my issue in a blink!

Great support.

Frankly the best support I've ever come across. Lightning quick and they will even make little custom changes for you - mostly in just a few minutes. Tiana, Nikita and Mia are fantastic!! The app itself is perfect if you want to set up a help desk with FAQs. Not used the live chat yet but I can't wait to get going with that too! Love it.

This application is the best of its kind. Managers Tiana and Toby very quickly helped me figure out the problem. Highly recommend!)

Ik ben zeer goed geholpen door Tiana. Ze legt alles tiptop uit en helpt met alles wat je maar nodig hebt. ferm bedankt

He tardado muy poquito en instalarla, es fácil y tan solo he tenido una duda que rápidamente en el chat Tracy me lo ha resuelto inmediatamente. Tracy ha sido muy amable con trato muy cercano. Recomendado 100%

Taking the chatty app for a test drive. So far looks like just the app I need. I hope to see an mobile app version to make it more mobile in the future. The support staff Tiana was very helpful. Thank you Tiana.

I had an excellent experience with customer service. They were quick, efficient, and straight to the point when addressing my questions. I've interacted with Tiana and William on different occasions since installing this app, and both were incredibly helpful, resolving my requests promptly with kindness and professionalism. The app itself is fantastic—it works perfectly for my needs. I'm also happy they recently added a live chat option. It's user-friendly, with great features that look professional on my site. I highly recommend this app to anyone looking for a reliable solution. It's easy to use and backed by a stellar customer service team.

Though my query was tiny but was incensed with the query there comes Tiana who helps me shooting the query once n for all. lovely exprirince Thanks & Regards

Einfach zu benutzen, viel Individialisierungsmöglichkeiten. Support ist auch sehr hilfreich, vor allem die nette Nikita hat mir schnell geholfen. Am besten gefält mir der Widget unten rechts, wo der Kunde schnell ganz viel Hilfe bekommt. Zum jetztigen Zeitpunkt sehr zu empfehlen!

Audrey

Support: 5/5 Developers: 5/5 App: 5/5 No much words to say, it has all I need and they help me a lot with what ever question I had.

The FAQ page has been set up for me, the colors have been adjusted, and it has been put on my website, super fast, quick response, all thanks to Lydia, really top service!

Facile à prendre en main et à comprendre. Le service client est très réactif et efficace, merci à Esther pour son expertise.

I contacted support to get my FAQ page up and running after it disappeared. Esther solved my problem in no time and was accommodating, precise and very efficient and had my page up and running in a few minutes. I am always very happy with the support from this team but Esther really impressed me on how fast she resolved it. Thank you very very much. KR, Sarah

good services

Amazing support from Esther and Nikita.

Nolan and Nikita were fantastic and most helpful in troubleshooting the issue I was facing. While I am only just setting up, I already see a lot of potential in Chatty and can't wait to begin using it at its full potential. Thank you team!

Awesome plugin, great customer support

A few fixes where needed in my store for the chat app of avada. The response team (Hana and Toby) made the changes very quick after the request. (less then an hour). Great job!