Reviews for Chatty: Livechat Helpdesk, FAQ

Audrey and Nikita helped me very quickly to fix my issue! can only recommend the app

Tiana and Anivia were extremely helpful at supporting me in no longer having a duplicate page title showing with the FAQ page. I had been trying to remove the duplication for 3 days before reaching out. Thanks again!

Hana has been extremely helpful with instant replies & immediate resolves on my queries. The turnaround from installation & go-live was hardly 20 minutes. One of the best customer support team I have seen on Shopify!

5* for app quality, 5+* for customer service. Audrey and Pamela supported me very promptly and thoughtfully, even helping me update the code. Very respectful.

I was facing some technical issue woth adding more than 10 FAQs, so I asked for support. Within a minute, Hana from Chatty replied and the whole issue was resolved in couple of minutes. Writing this review is taking me longer than that. 4 stars for such a great free app and 5th star for the prompt help from Hana. 10/10 Recommended.

Great app, very easy to use, thanks for the help from Rosie, solved our problem quickly

Love the app, Looks AWSM. Setting it up was extremely easy. Had a little bit of issue at first, but Hanna from Avada support team, fixed it in a jiffy. I would highly recommend using Chatty.

Five stars all the way! This app has been an absolute incredible, and the support 100% recommend. Specially HANA Thank you for your support and your help. Thank you again

Esther was a great help with my problem. Helpful with every problem

Great help and service from Hana and Tony :)

Thank you for quick support! Hana was very nice and helpful

Perfect thanks to Esther 100% Support

Audrey help me changed the chat window icon

Emily was very helpful! Immediately understood my request and fixed it right away!

Highly recommended! Great app, and nice customer service, quick response. Esther has helped a lot!

Best online chat app on shopify app store, and Hana provide me great customer services, thank you guys for making this app!

Amazing customer service, extremely fast to fix any issues through their chat. Really impressed with the app even on the free plan! Shout out to Esther in particular!

It's a much better and more functional app than I expected. beautiful design! support 10/10

I'm just starting out with this but the app is very easy to use altogether. I did ran into some issues but have contacted their support and they've sorten everything in under one minute. Thanks!

I just installed chatty on my Shopify site and had a few issues. Their help team, specifically Esther and Nikita, were extremely responsive to my questions and fixed my issues asap. Recommend!

Hana and Tobi did a great job. I had some questions and they did instantly pick it up and solve the issue. Very quick and efficient customer support. Now I will test the app.

This app has been extremely entuitive, and the support team is extremely helpful. Tiana was super fast at answering all of my questions.

Hana and Toby love for both of them very good support

So far it's easy to use with excellent service! I'm excited to go live with this!

Mia and Technician Anivia provided invaluable assistance in resolving various issues encountered during FAQ development. Mia's insightful suggestions and attention to detail ensured a comprehensive resource, while Technician Anivia's technical proficiency streamlined the process. Together, their collaborative effort and dedication exceeded expectations, making them highly recommended for any project needs.