Reviews for Chatty: Livechat Helpdesk, FAQ

Just the first time to use this app, but i am feel comfortable with great support of helpdesk for guidling me to set up , and installation of the mobile app. Audrey guide me with professional skill. and i could start to try the chatty to see could help me to got live chat with my customer in my website!!!!

Really nice app and great (fast and accurate) support! Big thank you to Jasmine and Raymon for the support. Also great app for shopify when you need several languages.

Many thanks to Damian and Andrew, very quick service and very patient

It is a great app and has wonderful customer service

Top service, super snel geholpen door Anna!

Took me 10 min to set it up easy peasy, tried it, and decided to upgrade to paid plan immediately because 1. it's very user and admin friendly; 2. the functions are very helpful for me to stay in touch with potential customers; 3. great customer service from Audrey and Toby. Highly recommend for anyone who wants a easy-to-set-up yet extremely powerful and functional live chat app!

great work with the app. great support from hana <3

Thanks Hanna, for the smooth and quick help via chat. 100% satisfied!

Hana was incredibly helpful with my query about the Chatty app on Shopify! She quickly provided detailed information and went above and beyond to ensure I had everything I needed. Her professionalism and friendly support made all the difference. Thank you, Hana!

I've had this app for abut a year and its been great since day 1. I've recently had to reach out to customer support and Audrey was amazing. She was very helpful and super efficient.

A big shout out to Emily & the rest of the customer service team for going above and beyond and always helping me. I am un-experienced with coding and this is something they were happy to help me with. Highly recommend!

Great for use. Top Service

Great service! Easy to use! Customer service is exceptional! Hana is attentive and here to help! She is such a fast replier and understands everything I want for my FAQ page. She goes above and beyond to help fix certain problems for me! Highly Recommend the app!

great customer service. specially Emily helped me a lot getting familiar with the app. great app, recommended!

Amazing support Hana helped me throught the process of some issues i had she was calm, clear and supportive with me i'm very gratefil with her and her support 100/10

Audrey and Raymond were great! They really help me for all the things and was very responsive. Really appreciate!! Great customer service. 5 stars*****

Great work from Hana, thank you so much !!!

Today marks my first day using this app, and I’m already impressed! The live chat feature is fantastic for providing instant customer support, making it easier to engage visitors and encourage sales. Setting up the FAQs hub was a breeze, and it’s great for helping customers find answers on their own without waiting for a response. The chat widget customization is straightforward, letting me match it to my brand in just a few clicks. I’ve also tried the order tracking feature, which seems really convenient for letting customers check their order status on the go. I have to mention the outstanding customer support I’ve received so far. Hana and Damian have been incredibly helpful, guiding me through the setup process and answering all my questions promptly. Their support has made my first day using the app a great experience. So far, I’m really pleased with the app and look forward to seeing how it continues to improve my store’s customer service!

I had an excellent experience with Sonny from the Chatty app support team! He was incredibly responsive and quickly helped me understand how the app works. Sonny provided clear, step-by-step instructions with helpful screenshots and arrows, making everything super easy to follow. His explanations were concise yet thorough, and I felt fully supported throughout. Fantastic service—thank you, Sonny!

Great customer service! very quick and easy to chat to

Snel antwoord en fijne begeleiding wanneer je iets niet snapt.

great support team. I had an issue and they helped me very quickly

I’ve been using the free version of Chatty for my Shopify store, and it has been fantastic! The app is user-friendly and what truly sets Chatty apart is their exceptional support team — they’re quick, helpful, and go above and beyond to resolve any issues. Highly recommend it for anyone looking to enhance customer support!

Hana from the support team was very helpful and responsive. Amazing service

Hana helped me solve the FAQ icon problem. She was very nice. I am very grateful.