Reviews for Chatty: Livechat Helpdesk, FAQ

Really liket the app and customer service is also great (all thanks to Hana )

had amazing help and support from tracy the replies were exceptionally quick and resolved any issues that i encountered

The entire team is very professional and awesome! Love their FAQs module. Very patient with customers~ I really like Kevin's service and the help by his team. My feedback was handled very quickly.

Really nice and easy app. I had some trouble adjusting the language from my phone, and Hana helped me. She was extremely quick and understood what my needs was. Very helpful! Thank you Hana.

Great app - Great support! I used the app in several shops, that I built. Whenever I faced a problem, the support was quick to act and helped me out immensely! Thank you especially to Tiana! I will keep using Chatty in everything I build :)

brilliant product!!

Awesome support from Hana! Fast and friendly :)

La page suivi de commande est catastrophique. Vous êtes redirigé via un site absolument pas friendly, qui n'est pas connecté à Shopify et donc ne propose pas un réel suivi de la commande. De plus, bien qu'il soit pratique de pouvoir être contacté via différentes applications, il n'est pas possible d'être contacté directement via notre site.

This Chat Widget is awesome especially it's free. The customer service is excellent, replying fast and providing detailed explanations. Special thanks to Hana, who is very kind nice, and solves my problem quickly.

A fantastic and useful app

Basketball Jersey World

2024-05-28

Australia

Great help from Rosie and technician Tony. Quick to help and fix any issues I had.

Nikita and Audrey were amazing and made sure I set up my chat until I was satifsfied!!

Chatty is the best chat app, it can be customized as you want. Thank Hana for supporting me and for helping customize the position of the icon.

Esther is a great customer service representative. Thank you

Excellent customer service! I dont use chat ever, but thought id give it a go! Happy I went with Chatty over shopify inbox... more options and live 24/7 chat for support! Cant go wrong! :-)

The app has great customizable features. Their FAQ page helped me create a professional-looking page for my website. Audrey and Anivia were a great help. Quick and efficient.

Je recommande vivement cette application. Leur équipe est réellement à l'écoute des utilisateurs. Je tiens particulièrement à remercier Hana pour son accompagnement exceptionnel. Merci beaucoup !

Thanks very much to Esther and technical bro Maison, the problem about the style of the icon has been successfully solved. I was very touched by their patience and enthusiasm.

The product is fantastic, and the support has been a standout for me. Hana from the support team has been exceptionally quick in responding and resolving any issues or modifications in real-time.

The app works perfectly, exactly what I was looking for. Hana was amazing and quick with the support!

So far I'm quite happy with this particular app for my store's FAQ page. I've tried several different apps for the same thing over the past week and Chatty is the best. I had a technical issue come up and luckily a chat box popped up ready to help me. I'm so thankful to Esther from the chat who resolved the issue in less than 3 minutes. It has been so easy and quick to set up.

Tiana is very fast and really helpful. I highly recommend her.

Very good app with good features that really elevate your shopify website to the next level. Also really good support, Rosie was really helpful and replied fast.

La aplicación genial, faltan cosas como es normal pero están trabajando en ello. Es muy completa y cómoda para el cliente. Me gustaría que incluyeran el idioma Español aunque en el chat de atención al cliente se traduce automáticamente Cabe destacar que el servicio de atención al cliente es muy rápido y eficaz he estado hablando con "Lydia" por unos problemas que había con las FAQS y el seguimiento de pedidos y en un rato lo hemos resulto, muy amable, rápida y eficaz

Applicazione fantastica, versatile e super utile. Tante funzionalità racchiuse in una sola app. Tra l'altro ho incontrato alcune difficoltà nel configurare determinati servizi, e sono stata aiutata in maniera impeccabile da Lydia, che ringrazio infinitamente, che è stata gentilissima nel rispondere alle mie domande e nel risolvere i miei problemi. App consigliatissima perché integra F.A.Q, Chatbox e Live Chat ed ha un servizio di assistenza efficiente e assolutamente appassionato.