Reviews for Chatty: Livechat Helpdesk, FAQ

Great app! Complete, simple and easy to set up. Thanks Audrey for the great support.

I have only just installed the app, however the install was simple and the assistance was efficient. Fingers crossed for a good experience!

I recently started using this app and I couldn't be happier with the experience. The user interface is intuitive and the features are exactly what I needed for my online store. I had a few questions initially, but Nolan from the support team was incredibly helpful and resolved all my queries promptly. His assistance made the whole process smooth and stress-free. Highly recommend this app to anyone looking for reliable and efficient support.

really simple and easy to use, quick support, wide range of design options, responsive, very good, would recommend for businesses that are starting

Fast reaction and I received good help from Audrey!

Very nice. Thank you very much kevin

goede en snelle service, erg duidelijk!

Firstly, Tracy was awesome. They were patient, knowledgeable, and friendly. I had several requests for assistance using the chatbot. It was customer service at its finest. This is one the best apps I've tested, free or otherwise. The FAQs page and widget are top-notch. I have not tested the AI features.

Great support. Thanks for the help(Nolan and Maison)!

Hana helped me with all my problems within a minute! She fixed my troubles in less than 5 minutes. I was really surprised to get such useful and fast help, thank you so much!

Aubrey was a massive help thank you so much!

Great app, very happy with it. And a massive thank you to Emily! Super attentive and useful, thanks sooo much!! :)

Audrey was awesome! Got me up and running and understanding how the Live Chat works. And just navigating the app in general. Loving the app so far. Seems pretty straight forward. Thanks so much!

Good service. The reps were very helpful and responded to my questions promptly.

Nolan and Williams were first class help. Helped me in 3 minutes with an issue, so polite and reassuring :-)

Integrating Chatty: Livechat Helpdesk with our Shopify store was a breeze, thanks to Hana's outstanding support. She guided us through each step with patience and expertise, ensuring a smooth setup. Chatty's intuitive interface and robust features have significantly enhanced our customer support experience. We can now respond to inquiries in real-time, improving customer satisfaction and boosting sales. Highly recommend Chatty for any Shopify store owner looking to elevate their customer service! Thank you, Hana and the Chatty team!

ziet er enorm professioneel uit. heel overzichtelijk en duidelijk voor de klant. Lydia van de helpdesk is enorm behulpzaam als je even hulp nodig hebt om de juiste settings te vinden!

Excellent customer support, Prakash assisted me with everything I needed. 10 out of 10

I love the app so far, Easy to use, has all the key features, and best of all is free. I had a few issues but thanks to Hana everything is ok now. Thanks to Hana and the entire team for this wonderful app. Highly recommend.

Hana and Toby are the best! Fixed my tracking issue :)

An excellent online chat app for businesses. Its user-friendly interface and powerful features improve customer communication. Special thanks to Audrey for her professional support. Highly recommended!

Very useful. And assistance from Hana is very helpful.

het support was top! en Nolan en Toby hebben echt magie vertoont. alles wat ik vroeg aan veranderingen hebben ze gedaan. echt perfect!

Good customer service even at odd hours. Hana was especially helpful.

MAGCOMSEN

2024-06-07

China

The customer service is very patient and the plugin is completely free. I will recommend it to all my friends.