Reviews for Chatty: Livechat Helpdesk, FAQ

Abby and William, the tech guy! Thx for the quick response and help! even with a free plan you guys helped me out!

Very good customer support!

Using just for one day, but it feels really good. nice design, easy to use with clients, can automatically see if client have added some items to cart and also recent order numbers and so on. Had some questions to support team and I got great support from Damian, nice work, keep going :).

Chatty is a must-have for any store! The app is incredibly user-friendly and packed with features that make managing customer inquiries a breeze. The support team is top-notch—super helpful and lightning-fast in resolving any issues. A special shoutout to Sonny, who went above and beyond to assist me. Highly recommend this app!

it's great, Hana really did a great work

Good features, easy setup, friendly service, very good

“Exceptional Support and Guidance!” I had the pleasure of working with Audrey, who went above and beyond to assist me with setting up my live chat box. She patiently walked me through the process, ensuring everything was tailored to my needs so I can effectively connect with my customers. On top of that, she provided me access to beautifully designed icons that I could use for my FAQ categories, which really enhanced the look and feel of my website. Audrey’s expertise, professionalism, and friendly demeanor made the entire experience seamless and enjoyable. I highly recommend their support team for anyone looking to optimize their customer service tools!

Great little app, their tech live support is very responsive, polite and very help full. Would defiantly recommend.

Very prompt assistance and detial guidelins for newcomers. 5/5 recommanded

The support teams are very helpful, especially Hana. My problem is solved within few minutes!

I was attended to by Alyssa, who was very polite, quick and helped me a lot!

great service , great app

Chatty solved a lot of problems for us in a single app from FAQ to tracking. Hana from their team was very helpful and did instant support.

Great app and great customer service, they solved the problems encountered at every request!

I am extremely impressed with Chatty's customer service! The team was incredibly helpful, patient, and quick to respond to all my inquiries. They made the setup process smooth and straightforward, providing clear and efficient support. I am very happy with the assistance I received and excited to start using Chatty for my live chat needs. Based on this positive experience, I’m confident that using Chatty will be a great addition to my business. Highly recommend their service!

I have concerns with the features of the live chat, so I ask for help through chat. Audrey, one of their member shows up to help me. I ask her to do some testing on my behalf on her end to make sure everything working on the customer side. She do it straight away, and answered all my questions. So far, I am happy with using this app :), their team especially Audrey is always ready to help. Good Job!

Jasmine was super helpful, app has been great so far. Think this will be a valuable asset to our business

I like their customer support service. Audrey is so patient to help me solve my problems!

I recently encountered some issues while using the Chatty plugin on my independent website and reached out to their customer service team for assistance. I was impressed by how helpful and efficient Sonny was throughout the entire process. He responded to my queries promptly and quickly understood my concerns, offering clear and effective solutions. Thanks to his efforts, my issue was resolved in no time. I truly appreciate Sonny's professionalism and excellent customer support, and I would highly recommend Chatty to anyone looking for a reliable plugin with exceptional service! Thank you, Sonny!

App works great no issues. Hana was great.

I was helped by both Jade and Sonny, both were extremely helpful and answered my questions. Great app, does exactly what we want.

I had a great experience with Jade from the Chatty app support team. She was professional, friendly, and resolved my issue quickly. Her clear communication and willingness to go the extra mile made the process seamless. Truly appreciate the excellent support. Thank you, Jade!

I really like this app. It includes all the features I need and fulfills my needs. Thank you to the team for their prompt support and courteous treatment. I give it a 5+

Hana was great. She helped in setting my chatbox for my shopify store

Audrey and Wiliam was very helpful, Thanks a lot guys