Reviews for Chatty: Livechat Helpdesk, FAQ

Amazing service! The platform is seamless, very easy to use and Abby’s quick, helpful responses made everything so easy. Thank you Abby for the great support!

Great support! Thanks a lot Sonny!

The customer service of this software is excellent and very patient. Especially Hana.

App works well, I like it. So helpful support, Hana is kind and patient person :) Thanks for chatting

I’ve been using Chatty: Live chat Helpdesk FAQ for a while now, and it’s been great. The apps are easy to use, and I love how customisable everything is. The designs look really good too. Jade is also fantastic. They were quick to help me when I had an issue and made sure everything was sorted out. It’s been a smooth experience overall. Overall, I’m really happy with both Chatty: Live chat Helpdesk FAQ and Jade. They make things simple and easy.

Great experience! Fast and accurate response, with friendly and helpful service. The process was straightforward and easy to use. Highly recommend!

good

Sonny's service is excellent.

Rapidité et résolution

Hana and all the team have been very helpfull to help me integrate Chatty. Thank you Chatty for this incredible app and support at such a great price :)

Support was great and helped me resolve my technical issues with lots of patience, thanks Jade for your thorough analysis and problem solving!

Great app and customer support with Hana

Ty Hana

very helpfull, always on time.

I have never seen a better customer messaging chat in almost 3 years of shopify. I take this opportunity to thank Damian, super professional. 5 stars well deserved

Amazing customer service, additional thanks to Damian and Abby for helping me resolve the issue

Application intuitive avec un excellent support client J'utilise Chatty pour le chat en direct et le helpdesk sur ma boutique Shopify. L'interface est intuitive, ce qui facilite la gestion des interactions avec les clients. Le support client est réactif et m'a aidé à résoudre rapidement les problèmes que j'ai rencontrés. Depuis l'installation de Chatty, j'ai constaté une amélioration notable de l'engagement client. Je recommande cette application aux commerçants Shopify cherchant à améliorer leur service client.

Very convenient application, excellent support, I asked them for something, they did it very quickly and the response was very fast, I highly recommend the application A huge thank you to "Damien" from customer service and "Doris" (the technician)

Hana was the fastest and most proffesional support agent i have ever talked to.

Nice app for frequently asked questions on my website. Good customer service. I was helped well by Alicia. I am very satisfied!

For the free version of the app, I have to admit that it's great so far in the building and testing phase. I have to still put it to practice in the real world, but so far it's been offering everything that you can ask for from a chatbot. Also, easy to use. Thank you to Audrey and Maison for their quick response in addressing some issues I had with web browser notifications and the initial task list.

I am very happy with this app, it does what it is supposed to do and Alyssa from support was super nice and helped me quickly. i highly recommend.

Amazing support from Sonny at Chatty! He really listened to what I needed and personalized my FAQ page perfectly. Super patient, knowledgeable, and easy to work with. Thanks to him, everything looks and works great. Highly recommend!

The Chatty App does not have the most features out of all of the live chat apps, but it does have everything required in a live chat application. What it does do exceptionally well is work like it is should. It works without slowing your website down, and without causing any issues. If you do have any issues with it. Their live chat support is great and it seems like they are always available when I need them, which is rare with me being in the U.S.

Great customer support! Highly recommended :)