Reviews for Chatty: Livechat Helpdesk, FAQ

Fantastic Support from team , App is too good

Chatty team provided an excellent and quick customer support. Their tool is user friendly and they keep updating to add more features. I am glad that I have added this app to my store and love to work with them.

I recently had an issue that needed resolving and was pleasantly surprised by how quickly it was addressed. Tiana, in particular, stood out with her exceptional kindness and professionalism. She ensured everything was handled efficiently and with a warm, friendly attitude. I couldn't be more satisfied with the service I received.

Good service

Muy buena app, lo que más me gusta es su servicio al cliente. tracy

Hana my rep was extremely helpful. Customer Service 5+ +++

Love the app and customer support was awesome. Thanks to Hana for the quick response and getting our issue solved right away!

It's really a great app. Thanks Tiana a lot. She guide me quickly and simply. It make me save a lot of time. This app includes too much stronger functions.

I had an outstanding experience with Avada Chat, and I must commend their phenomenal support team, especially Mia & their technician Toby. From the moment I reached out for assistance, Mia exhibited an exceptional level of professionalism, cooperation, and expertise. Mia’s willingness to help and her deep understanding of the Avada Chat Shopify app made my integration process seamless. She patiently addressed all my queries, providing clear, concise, and easy-to-follow solutions. What stood out the most was her dedication to ensuring my complete satisfaction. Avada Chat’s effectiveness as a Shopify app is undeniably impressive, but it was Mia’s cooperation and help that truly made the difference. Her prompt responses and thorough guidance made me feel supported and confident in using the app to its fullest potential. I wholeheartedly recommend Avada Chat to any Shopify store owner, not just for its robust features but also for the exceptional customer service, particularly Mia’s expertise & Toby technicalities. Thank you, Mia & Toby, for your outstanding assistance and for making my experience with Avada Chat truly remarkable.

amazing service by rosie very cooperative

Amazing support service, quick response

very easy to use! technical support is just super solved the problem very quickly, operator Alissa helped a lot

@Hana it's good support manager

great support and great app, kevin was 10/10

Perfect support

Hanna was very nice support with my issue

Eazy to use and good customer service!

Great service from Rosie, very helpful!

Chatty is powerful and has a strong technical team.

UMBRA

2024-06-24

Mexico

I think it is a very complete application, also excellent support, Nolan and Williams from support did a good job, thank you

It's a great app, I use it to setup an excellent and professional FAQ page quickly. The support team is also awesome. Today I hit an issue, that's the FAQ page only shows up part of the questions. I reached out to support team, Kevin helped me fix this issue quickly, that's pretty fantastic.

Great app and great customer service Tiana!

This is a great app with great features and simple UI. Allows us to do a lot of customization and it is easy to do everything. I have checked out a lot of apps but the features of this app is very helpful and the great thing is IT'S FREE. Hope they continue the good work. The support is really great and they reply timely, Especially Mia and Pamela have been very helpful whenever I have asked any questions.

Account verification was quick and easy. The agent, Pamela, was friendly and responsive.

Quick and accurate help from Lydia. She helped my back on track in minutes. Very happy!