Reviews for Chatty: Livechat Helpdesk, FAQ

Hana was awesome!

I want to say what a pleasure it has been working with your company on my initial setup.. Just as Important that you recognize Audrey for her outstanding work and her kindness she gave me with the support... She is AWESOME!!!

Great service and easy to navigate!

Haha provided me with very professional and fast service, will continue to use it!

Ik heb vandaag hulp gehad van Abby. Ze doen echt hun best om je te helpen! Gelukkig zijn die mensen er, en kan ik weeral verder. Hartelijk dank!!!!!

I recently started using Chatty: Live Chat Helpdesk FAQ for my Shopify store and have had a great experience so far. The app is intuitive, well-designed, and fits perfectly with the goals of enhancing customer interaction and providing real-time support. The standout feature for me is the AI assistant functionality, which makes managing FAQs and live chat so much easier. It feels seamless and saves a significant amount of time in responding to customer queries. The app’s customization options allow me to personalize the chat experience to align with my store's branding. A big shoutout to Audrey from the support team—she was instrumental in setting everything up for me. Her guidance was clear and professional, and she made the whole process smooth and straightforward. Audrey’s support ensured I could maximize the app’s features from the start. If you’re looking to add an AI-powered customer support tool to your Shopify store, I highly recommend Chatty. It’s a game-changer for improving customer satisfaction and engagement.

Jade was on point to resolve our questions and technical issues. The replies were fast and accurate, with a friendly touch :) The app is easy to use and the great customer support is a real plus !

hey dear Audrey, thank you so much for making this app very useful for me

Cozie

2024-12-31

Very helpful support!

I am new to the Chatty App and while setting everything up I hit the chat button. Sonny was very punctual in responding and I did not have to wait at all! 10 out of 10 recommend! Sonny you ROCK!

Staff Hana is super nice and supportive, the Chatty app is a game changer for all the shops, I would recommend to any person who tries to setup their online business!!

Amazing app and even better customer service. In my case, Hana was very kind and helpful.

Good service. nice interface. and the support team is fast and helps me solve the problem quickly. it is a must have app on your shopify website.

Very useful, easy to use. Thanks Hana for support.

great support

Great app , with easy chat buttons for your website. Prakash was very helpful and supportive . Great support Team

Quick service great App. Hana thanks for your help

Very useful application

So far works quite well for us, quick support and a lot more features than we had on our past chat system. Looking forward to seeing how we can leverage the AI chatbot to help with support responses.

Great service from Hana today to solve an issue i had with the app ,all in all very happy with all dealings with the Chatty team thanks

The Chatty App does not have the most features out of all of the live chat apps, but it does have everything required in a live chat application. What it does do exceptionally well is work like it is should. Their customer service Hana is very patient and friendly, thank you very much

Audrey was great! Thank you for the great support

I was having difficulty (I’m not great online) loading the APP on my iPhone. Audrey helped me navigate through the process and it worked perfectly. Love the App. Great support. Thanks AUDREY

Hana was helpful in solving problems, good app.

Best live chat/support app hands down! And Audrey was super helpful when I needed assistance :)