Reviews for Chatty: Livechat Helpdesk, FAQ

Great app! Sonny was an efficient and kind support!

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great service by live chat agent audrey, she really helpful, I'm done successfully setup by live chat now.

Hana was amazing! She helped me right away. Excellent customer service and very fast!

KIKOPALS

2025-01-16

Hana has been incredibly helpful throughout my experience with Chatty! She provided clear and concise answers to all my questions, making it so much easier to navigate the platform.

Je suis vraiment impressionné par Chatty ! L'application est extrêmement facile à utiliser, fluide et offre une expérience utilisateur très agréable. Les fonctionnalités sont très bien conçues et très pratiques. C'est une solution simple et efficace pour interagir avec un chatbot IA. Je recommande vivement à tous ceux qui cherchent une assistance intelligente et rapide. Un grand bravo à l’équipe derrière cette application !

Abby and Andrew, THANK YOU for a very quick and professional resolution to the problem. The app is excellent, as is its support. :))

I couldn’t be happier with Chatty: AI Live Chat & FAQs! When I started using the app, it was clear that this was the perfect solution for building a professional, seamless chatbox for my business. A special shoutout to Sonny and Jade, who have been incredible throughout the process. They were patient, and professional, and went above and beyond to ensure everything was perfectly set up for Keenway, Southern California's number one delivery company. The app itself is super intuitive, customizable, and packed with useful features like live chat, FAQs, and order tracking. It’s exactly what I needed to keep my customers engaged and informed. Plus, the support team has provided all the information I needed, and their response time has been lightning-fast! If you’re looking for a reliable, easy-to-use app to elevate your customer support, Chatty is the way to go. Highly recommend it!

I have been using the Chatty app into my Shopify store and have been thoroughly impressed with its performance. The platform is intuitive and has significantly enhanced my customer engagement. A special mention goes to Jasmine and William from the support team; their prompt and insightful assistance made the setup process seamless. Their dedication to customer satisfaction is truly commendable. I highly recommend Chatty to any Shopify store owner seeking a reliable live chat solution.

Abby was great!

Excellent customer service. Everything is free, except a Messenger connection. WhatsApp, SMS, Insta, phone calls. Etc. All free to connect. Great app. Use it to have customers contact directly through your website.

Nous utilisions auparavant l'application de chat d'un concurrent, bien plus coûteuse. Puis, nous avons découvert Chatty, qui s'intègre parfaitement à notre site. Son design est plus moderne, et ses options de personnalisation sont nettement supérieures. En résumé, si vous recherchez une application de chat performante, nous sommes convaincus que Chatty est la meilleure option. Nous avons testé de nombreuses solutions avant de nous arrêter sur celle-ci, et elle a surpassé toutes nos attentes.

Fantastic support and prompt!

C2 Paint

2025-01-13

Audrey was very helpful and answered all my questions quickly and effectively! Greate customer service!

Recommend! Very helpful. When I request some changes for the appearance. Damian helped me solved it very quickly, which I most appreciated. I look forward to many more features and it can help me the conversations with the customers more smoothly!

excellent service

There customer support acutally solves your problems and helps you in the best way ever. Thank you to Audrey for being the first person on all Shopify apps for helping me with an actual problem.

Tolle App. Und der Kundensupport ist wirklich super.

Amazing app with amazing support. Had a special request and they hopped on it right away and coded it for me! Definitely deserves its high rating. Special thanks to Hana and Raymond, they nailed it.

it's an incredible app that has transformed how we interact with our customers. The interface is user-friendly, the features are powerful, and the support is simply outstanding. A huge thank you to Hana, who has been absolutely amazing in assisting us. She answered all our questions with patience and professionalism, helping us get the most out of the app. I would highly recommend this app to any merchant looking to improve their customer service and efficiently automate responses to frequently asked questions. A must-have solution for any online store!

Tolle App, guter und schneller Support innerhalb weniger Sekunden hatte ich die Lösung für mein Problem. Danke besonders ans Abby. Sehr gutes Support Team

Great App! Nice and fast customer service

i just started chatty room, the cs agent are very helpful and fast response I was chat with agent audrey, really great and all my task doing well

Hana & Raymond gave me a superior support with my issue! Thank you so much guys!

Fantastic App! I highly recommend it. I have been using it for our FAQs page for over a year now and find it to be really intuitive and user friendly. It's easy to use and set up and if you have any issues, Hana and Maison are friendly and most importantly quick to respond and help with any fixes.