Reviews for Chatty: Livechat Helpdesk, FAQ

Very useful. 24/7 technical support. Special thanks to Hana from customer relations.

Goeie en duidelijke service en fijne app om te gebruiken! Ïk heb zojuist met een medewerker (Damian) gesproken en die heeft me goed geholpen vandaag.

My experience have been great. It does what I need during my first setup of my website, and answers my queries responsively. Special thanks to Damian for the help!

I received help immediately, even at 1 AM. Hana was very helpful and nice, fixing my issue in under 5 minutes. The customer service is amazing. I highly recommend this app!

Easy and user-friendly to set up this app. Although, I have run into some issues during my setup but Hana from the support team has been a great help to solve my issues. She is very patient and approachable when dealing with my issues. Thank you Hana for your support! This will be a great help in my business.

Great app - very responsive support team - Audrey has been so helpful

Excellent , i recommand

The support service officer is very kind and patience. Ms. Abby provided me with the resourceful guideline for setting up the Chatty app into my Shopify. The reply speed is also instantly sent after a seconds of the user's inquiry. I would be happy to recommend this support service to others if I have a chance. Thank you!

I recently started using Chatty, and I couldn't be more impressed! This live support app is fantastic, providing quick and efficient assistance whenever I need it. The user interface is intuitive, making it easy to navigate. What really stands out, though, is the support team—they're incredibly helpful and responsive. Whether I have a question or need guidance, they’re always ready to assist with a friendly attitude. Overall, Chatty has significantly improved my customer support experience. Highly recommend!

Hana, you are the best

Great app! It's user-friendly and has significantly improved my store's performance. Huge thanks to Hana for her outstanding support—she was super helpful and responsive. Highly recommend!

Hana helped us a lot. Good support :)

Hana thank you - quick and fast support!

Hana helped me so good! She is so lovely and she took effort and was really patient. There is no better helpdesk employe the Hana!!

Very handy! Nice communication and quickly helped.

Recommend! Fast reply easy to navigate Especially Hana

"Highly Recommend – Excellent App and Amazing Support!" I'm incredibly satisfied with the Chatty app, and I highly recommend it to anyone looking to enhance their Shopify store. It's super easy to use and extremely helpful for streamlining communication with customers. The app works flawlessly and has quickly become an essential part of my store's operations. On top of that, their support is fantastic! Charles, their support agent, has been a great help—very responsive, friendly, and genuinely cares about solving any issues. This level of customer service really stands out. Overall, Chatty is a must-have app for any Shopify store owner. Five stars!

thank you for your support Jasmine and Maison you were fantastic!!!

jasmine a etait tres gentille et a repondue a tout mes demandes!

Very good service!! thank you!

I had some issues and contacted the support team via Livechat. Abby was super supportive and helped me solving the issue really quick.

Thanks Hana for the excellent assistant

Supergoede app en wat een goede ondersteuning! zojuist ben ik geholpen door Sonny via de Chat. Er wordt echt tijd voor je genomen je wordt echt erg goed geholpen! Dankjewel Sonny voor jouw hulp en geduld. Een aanrader en als er problemen zijn dan is er altijd wel een topper om je te helpen. In mij geval Sonny!

Has everything I was looking for my store, live chat, FAQs inside, flexible customization... The individual support is also amazing, there is always an agent ready to help you as you set up the app for your store, special thanks to Audrey from their team. 5 undoubted stars for now ♥

我原有的inbox插件的按钮位置遮挡了其他按钮而且不能移动位置，而这块插件的位置通过技术顾问Emily的帮助下，成功移动了位置，并且功能非常齐全，推荐！