Reviews for Chatty: Livechat Helpdesk, FAQ

I had a great experience with Chatty LiveChat. Mia from the tech team was fantastic, quickly addressing all my questions and implementing changes to the plugin. Their support is efficient and responsive. Highly recommended!

Looking forward to using this app. We are all set and the assistance was very helpful and adequate. Special thanks to: Audrey and Maison

Hey Matcha

2024-08-19

Netherlands

The app looks good, interface works well, and support is seemingly 24/7. Tiana helped me quick and efficiently. Recommend!

I get the app for my website and needed some help for the setup. Jade helped me for all my requests and she was so kind and efficient ! I recommend the App and am so grateful to found it. Thank you again Jade

Tiana was incredibly helpful in guiding me through the live chat app. She was patient, knowledgeable, and went above and beyond to ensure I understood how to use all the features. Thanks to her assistance, I'm now able to navigate the app with ease. I highly recommend reaching out to Tiana if you need any help!

The Avada Chat app is fantastic! Customer representative Mia was incredibly helpful. She patiently and thoroughly answered all our questions. Mia’s professionalism and warm approach made us feel valued. The app is user-friendly and highly functional. Having someone like Mia on the team makes this app even more special. Highly recommend!

Goeie service en alle instellingen zijn overzichtelijk en goed te wijzigen.

I can’t say enough good things about the Avada Chatty Shopify app! This is hands down the best chat app for Shopify—I’m absolutely thrilled! Not only is it packed with features that even some paid apps don’t offer, but it’s also completely free! A special shoutout to Hana, who provided lightning-fast support and helped me with all my questions. She resolved everything in no time, and her assistance made the entire experience even better. If you’re looking for a top-notch chat app for your Shopify store, look no further. This is it! Thank you, Hana, and the entire Avada team—I’m mega happy!

I had some adaptation problems when installing the plugin, but their team(Specially Lydia and Doris) quickly helped me solve it, I recommend them!!

Thanks Hana for helping me fix my issue. Highly recommended app, easy to use and looks good in my website.

I’ve been using Chatty on my Shopify store, and it’s been effective for managing customer communications. The app is straightforward and easy to use. The support team is responsive, with Hana providing quick and helpful assistance when needed. I recommend Chatty for those looking to streamline their customer service.

Great service, quick and helpful, thanks to Tracy, helped me to solve my problems in the live chat.

perfect audry

I was speaking to Emily this morning on two occasions, she helped me with the review app for my customers and the chatty app. I couldn't have done it without her. Top marks for her understanding that we are not all good on websites:-) Thank you so much for all your help Emily :-)

I spoke to Jade, amazing customer service, stayed with me patiently throughout the whole process and made everything so easy! 11/10!

I just installed and set up. Kevin in support was great and response time was quick. He was able to answer my questions and get me through the set up. I've tested it out so far and looking forward to seeing it in action!

Kevin is the best when something needs to be done, so would recommend this app

I've been using the app for about a year now and it is pretty straightforward to use. There are plenty of customizable options to get it to your aesthetic. Any time I have had an issue, support has been very quick to assist and get it working again. Thank you Hana!

目前使用感还是不错的，很多比较细节的地方可以设置，，除了点小问题，相应比较快，Hana也很迅速的帮我解决了

I needed help with fixing some of the settings on my live chat. Hana was able to get it fixed right away and provided great customer service. She was even able to fix a different issue I didn't even know about. Great customer service from Hana!

Tiana and Anivia helped me solve my problem with displaying the FAQs. Thank you!

Very good app, and the support is very good ! Thanks Kevin

Had a problem with the inbox feature and Hana is quick to assist. Customer service is reliable :)

Funny Workshop

2024-08-14

Hong Kong SAR

the team (esp Hana and Raymond) offers prompt help!!! very recommend to use!!

The response was quick and the customer service from Tiana and Doris was amazing！