Reviews for Chatty: Livechat Helpdesk, FAQ

Great live chat app, fully functional and completely free. Customer support is responsive and Hana was eager to help with my questions. I'm willing to subscribe if they support quick replies to messages from notification emails in the future. Overall, worth 5 stars!

Hana has provided excellent support whenever we have questions or issues with the app. Solutions are always provided promptly and Hana is also very patient. This app has really helped our own customers when they were confused when shopping on our website.

We've been using Chatty for a little while, the interfaces look professional, and the plugin is easy to work with. Encountered a few small issues during set-up, which were quickly solved by their live chat team, in particular Audrey and Nikita. Would recommend Chatty for proper FAQ and contact info to your customers.

Free app has good function, 5-star even though some little bugs now. Agent Audrey help me shot the trouble timely. Thanks.

Hana was super nice and went above and beyond helping me out!!! I'm extremely grateful for her!!!

Very helpful customer support and very fast to respond. they helped me with everything i needed and went out of their way to help me. Highly recommended!!

I have written twice for support and the CS people is so kind! Always resolve my dobubts.

Helpdesk is top, very quick response to my questions. Also very friendly, thanks for this Linda

Tiana helped me out today very well, thanks!

Uygulama tasarımsal olarak yekpare bir yapıya sahip ve gerçekten bütüncül çözümler sunuyor bünyesinde. Tasarım,fonksiyonellik,erişilebilirlik üçü de var bunların daha ne olsunn..

Lydia's service was really fast, I had some questions and she solved them quickly. The application is easy to use so I recommend it :)

wow, this is the best live chat app I have ever used, their customer support is the best and if you're looking for the best live chat to use, do not think twice to install Chatty and get started immediately. My customers are happy!!!

as for a free app there is everything you need. support is also top notch

I installed it because I liked the fact that I could choose whether or not to display the chat, and that I could also choose to display only the FAQs. The support was fast and helpful when I had problems. (Thanks Judy, Emily, and Kevin!). I can see the progress of features under development and look forward to the future. Although not included in the list, I would like to see a feature added that would allow us to analyze access to FAQs so we can see what our customers are having trouble with.

Awesome app and a great customer experience all around! Judy provided exceptional customer support! She was incredibly helpful, patient, and knowledgeable. Her responses were prompt and thorough, addressing all my questions and concerns with clarity!

Chatty is an amazing tool for customer service. The chatbot and FAQ features are intuitive and effective, streamlining our support process. Their customer service is outstanding—always prompt and helpful. Special thanks to Hana from their support team for her exceptional assistance!

I was having trouble getting my FAQ's page to display on my website. I used the chat function and Prakash was extremely friendly and helpful. Within no time my issue was sorted and everything is working perfectly now. This was my first experience contacting customer support and it was a great experience. Definitely a 5-star rating for Prakash and the support team.

Thanks for the good support, Charles and Toby the technical agent, they helped me a lot. Very fast and quality support.

I had a fantastic experience with Chatty's support! Lydia, the assistant, was incredibly helpful and responsive. She efficiently resolved all my issues, and I was impressed by the quick response times. I highly recommend this app not only for its excellent support but also for its user-friendly interface and ease of use. Five stars!

the chatty team has been helpful from the moment I've installed the app, Cheryl and all the avada team helped me with all my doubts, super recomendable!

They provide excellent support whenever we have a question or a problem with the app (You are the best Cheryl! Thanks for the help), great app design with customizations and this app is really helpful for our own customers when they are confused while they are shopping in our website.

They are best

die App gefällt mir gut, support ist auch top sehr nette Leute

Hana solved the problem quick. Also quick response.

This is the first time i feel - what is the good customer support mean. I told them to change the button in different aspect. They customized for me quickly. I chat with the person "Linda". She response properly & Thank you for the technical team person "Tony".