Reviews for CedCommerce Amazon Channel

New York Bird Supply

2023-04-18

United States

Cede has done an incredible job on support and with their technology by linking all sales channels. Great Job!

Review #1 The tech support staff was very helpful. I started to use this app 1 hour ago, and I am already uploading my listings on Amazon. I hope the result is great. Review #2 After using this app for about a week, I already sold one from Amazon!! I had bumped into a few small problems,, which I already expected, but more important thing is that they are really quick and helpful to fix the problems..

I was so pleased with the service I received from Mannu. He was very attentive to my needs and explained everything in detail so I could better understand it. Customer Service was outstanding!! He didn't give up on me when I did!

Prompt response from the teem and enthusiastic personel to help you out. Still struggling with listing products on Amazon. Hopefully, we will have it sorted with the teams support.

The team was very helpful in aiding in the mapping of our Products on Amazon as Amazon can be quite picky with how you list the products. Thanks CED Commerce.

This app has some issues that may negatively impact your experience. Unfortunately, if you sell in multiple Amazon markets, you may face some difficulties with SKU connections as the app does not support multiple connections. In addition, there have been instances where products have randomly stopped syncing, causing confusion and frustration. For example, the SKU's may contain random numbers, preventing the correct import of orders. While the support team is responsive, they are unable to provide solutions to these issues, leaving users with a partially functioning app. This can be a frustrating experience for those who rely on the app for their business needs.

They have helped me with every issue I have encountered. Great live chat support.

Rave Fix

2023-04-15

United States

Excellent service! Helped with getting my listing up and live very quickly! Definitely recommend and will continue to use this app for a very long time!

Wonderful service. mannu singh is the best guy to answer all of your question Im exciting to see the refult!!!

My problems were well sorted out the they answer me very quickly and the customer service was very good highly recommended and highly appreciated

I haven't uploaded my products yet, but so far customer service has been SUPER helpful and quickly available to answer all my questions. Looking forward to using this app to sync my Shopify & Amazon Handmade stores.

Atendente muito atencioso e disposto a ajudar por Whatsapp e chamada de vídeo. Excelente suporte técnico.

Great support in helping to get everything set up to integrate with Amazon. Thanks to you for all !!!

So helpful! They walked me through each step. Hoping my issue with integrating/publishing products to Amazon is fixed after the update. :) Thank you

They have been very helpful with all my questions as I am learning how to use the app!! The response time and helpfulness is very appreciated.

When a couple of issues came up they were super responsive and helpful in getting it resolved quickly.

Customer service member provide me a very good help. He understood very fast what was the issues I was facing with. I clearly recommand anyone to use their apps. Thank you again for your great help, really appreciate!

So helpful! They helped me understand what to do and make the necessary adjustments to fix the errors.

Excellent customer support. Very knowledgeable with what my problem was. Great teachers and very patient and polite.I will definitely recommend others to use their professionalism to help them with their CedCommerce app in the Shopify store.

Excellent support with my doubts to active my listing, the communication was great and he help me with the other issues. Thanks.

Great product, works really well for Amazon FBM. Unfortunately does not work with FBA. Staff are very helpful.

Good support and help very good job helped me in my first product don't be shy to ask him for detail. Patient's and cooperation for successful dropshipping. Goodluck

great support in helping to get everything set up to integrate with Amazon. They walked me through each step

Very Good Very Helpful Very Paitient Helped with the App Helped get my items linked Understanding of my Dogs

I’ve called many of times to get this situation corrected but this call helped me get it all together … I love Shopify and customer service again