Reviews for CedCommerce Amazon Channel

The assistance I received was really good and helpful. I recommend this app and CEDcommerce for linking to amazon.

I HIGHLY RECOMMEND THIS APP TO EVERYONE AT FIRST WAS A BIT CHALLENGING BUT WITH AWESOME CUSTOMER SERVICE 24/7 THEY MADE IT EXTREMELY EASY TO USE. I NEVER REGRET GETTING THIS APP FOR MY STORE AND WILL BE MY LIFETIME OF USE.

This is an excellent, cost effective solution. The customer support is fantastic. I was struggling to do what I wanted to do and the person I spoke to got me to share my screen with them and walked me through everything to make sure it works. An easy 5 stars to give!

The assistance that I rec was very helpful and will definitely use this app in the future for uploading my products to amazon

CS Team was very helpful in teaching me how to use the app effectively/ Cedcommerce customer service is very fast

One of the customer service replies to another shop's 2 star feedback goes like this... "Also, assign a personal account manager who is always available to assist with 24*7 availability on email, calls, Skype, WhatsApp, Online Live chat system." First of all, a personal account manager is not available to assist 24*7 unless they're an android. Furthermore, I go to chat this morning and there actually is a person sitting in the chat box but they are there to tell you the customer service is closed because it's the weekend and they only want to take your details. That is not 24*7 service. I mainly pointed out the language error above because when you do get customer service, there is a language barrier when it comes to getting help with the more complex parts of the app. Unnecessarily complex parts. It all seems good on the surface but that's always the case with all of these apps. When it comes to the nitty gritty after 10 hours of hard work, you find out all the pitfalls... and then you can't get help. Another gripe is the templates. We can clone them and make changes but many some sections of the cloned template goes blank and has to be redone anyway. It's all very non-intuitive. At least in it's defence, every other etsy and amazon app has major issues that just seem batty. Another thing is that I wish the customer service would just say they don't know something instead of making up long sentences and throwing in some strong accent to try to confuse us. My reply is "so you don't know" and then response is silence and shock that I figured it out. I contributed some rephrasing to some of the helper sentences in the app and I suggest you fix them up so people can get through the setup in under 10 hours or whatever. Cheers

Almost good but their templates function doesn't work so the whole app is useless. Even having a template I still get an error that a category needs to be selected. This app must have been developed by toddlers. Absolutely pathetic.

Excellent service and support, they always reply with the solution. They are really hard working, I recommend it.

REALLY REALLY HELPFUL. 100 PERCENT!! THANK YOU!!! I was so lost and my helper was so patient with me and helped me out so much!

Excellant customer service and very knowledgeable with their products. the team helped in optimizing the speed at shopify and setting up my amazon account and product setup. highly recommended outstanding marketing and branding services.

I love Cedcommerce. So far, I've used them for all services dealing with my shopify page, and so far they've delivered! 5 stars all around for Cedcommerce!

Very helpful and knowledgeable customer service. Software does exactly what you need to get your products on Amazon. I would recommend this app to everyone!

I've only been using this app for a week and so far so good. Any problems I have, the support team on the chat has been ready to help!

CED commerce is one of my favorite app developers. The level of detail and possibilities are almost endless. The support team is top notch and always ask you to join live video calls and even chat on whatsapp at any time for every single issue and question you have. Amazing! 5 stars!

The level of aftercare is great, they are always there to support you whenever you need by messenger or video chat

So far so good, any problems they are always there on chat to help and problem gets sorted straight away, app working great

This is very useful and must have app for Amazon-Shopify linking ! We are using it for 3 years and they have great Support team for help.

I had an Issue loading product in the beginning but initially got it taken care of. Rep helped me and stuck with me the whole way through. would recommend.

This good app and Very helpful team and a great program, I recommend it to everyone Very helpful team and a great program, I recommend it to everyone

Great team. They were able to help me understand how to link my Shopify to Amazon. They patiently took me through the process.

Poorly structured application - multiple failures with unsuccessful publish to amazon- waste of time

I highly recommend this service. There were a couple of things I didn't understand completely and it was hindering me from moving forward and uploading my product onto Amazon. The rep helped me. He walked me through the process I needed and even asked me to follow up to ensure my issue that is left is completed so my product can be uploaded. I appreciate you all for having amazing reps and for ensuring we as store owners have help when needed.

I was getting a lot of error in uploading my products but thanks to customer care, I am finally able to list my product in Amazon.

Customer service helped me fix my issues quickly and guided me through the process of importing my products. Thank you!

Excellent and efficient customer service. Well done... High recommending the service..... Thank you.