Reviews for CedCommerce Amazon Channel

I will recommend this service to anyone who asks me about online store/ ecommerce solutions/ support. These people are knowledgeable, kind and helpful.

Technical support was excellent. Very knowledgeable and pleasant. I like the mapping features, everything is streamlined well.

Amazing support, they solve every issue super fast. Super recommended. These people know what they are doing.

Very helpful service I have been walked through all the steps to have an amazon store. Very helpful!

Its taken me a while to get everything set up because I am new to all of this and not very good with technology,but I am getting there and the ongoing support has been fantasic. I have had more help again today and the instructions have been clear and easy to follow so I have been able to set up template, sync and upload my products which is a big step for me. I have also been offered an additional support call over google which will be helpful to check everything and correct any mistake i may have made. I couldnt have done any of it without the support given.

- nice user experience - great Customer Support - exact what i was looking for I can highly recommend this App for everyone that have both Platform's.

Frenchiestore

2023-04-28

United States

Amazing team and great help. I had another amazon app Codisto and it didnt perform well so I switched over and had personalized help. These people know what they are doing! Thank you !

Thank you so much for your help in guiding me through the process in setting up my Amazon Seller Central account. CED Team was very patient knowledgeable and helpful. I truly appreciate the promptness in assisting me. Thanks

I needed help interfacing my products with the CedCommerce Amazon Channel and for some reason, it was not working. CedCommerce offered me clear directions and was very patient and professional throughout it all. With their support and suggestions, I was able to set up my products with Amazon. CedCommerce provided exceptional service and answered all of my questions, and left a positive impression overall.

Condescending and apathetic service. You might want to rethink this app if you're looking for customer service (and you're going to need it!)

CedCommerce App is not only just an app, it's a service by a group of people who can help. You can do your work yourself and learn without any stress, because you will be assisted by this team. This is an awesome App. I'm so glad I found this app.

good app. easy to use. life saver. on top of that, very good support team. they are eager to help. highly recommended.

Super helpful, walked me through step by step! Would highly recommend =) Even gave me a document so I could refer back!

This was the best customer service I have received. Mannu was an excellent support and guided me through the process of using CedCommerce Amazon Channel. He answered all my questions and even offered advice about their other services and how to help my business grow on Amazon. I was feeling so lost about creating products on Amazon, I gave up so many times but within 15 minutes I was pointed in the right direction. So pleased to have received their courtesy message which ultimately got the ball rolling for me. Now, I am Looking forward to using selling on Amazon thanks to Mannu and CedCommerce!

Very helpful and quick to respond via live support. The team got to the bottom of our problem in only a few minutes! Thank you

Amazon by CedCommerce Avinash Thank you for your big help, in creating my Amazon listings for patience.

I recently had the pleasure of using a product and receiving support from their team, and I must say, I am thoroughly impressed! The product itself exceeded my expectations in terms of functionality and ease of use. It has truly made my life easier and more efficient. But what really stood out to me was the exceptional support I received from the team. They were prompt, courteous, and incredibly knowledgeable about their product. They went above and beyond to ensure that all of my questions wer

Excellent support from their team. They provided speedy live support for us twice. Hopefully we can work and grow together in the long run. Thanks team, again!

While it is very complicated, customer service is willing to hop on a Google Meets or similar call and walk you through what is needed if you can't figure things out for yourself.

I appreciate their constant willingness to have one on one support! They are quick to respond and give thorough advice on how to resolve errors and answer questions, even if it takes a few tries to solve the problem. This process is not easy, but having the help through the CedCommerce Amazon Channel has helped us list our products and educate us along the way

Customer service was very helpful through the chat. He walked me through the errors I was having when setting up products and uploaded the first one for me. Thank you!

I always get great customer service when using the channel, but this time I have to write a review. Avinash, went above and beyond to help me get my Amazon channel established with my Shopify account. I received a step by step guide, and even provided me with "my own" personal walk through. I cannot express my gratitude enough for the help and the expertise that was provided. 5 STAR SERVICE.

I recommend dealing with this program greatly, as it is the best selling program that I have used, and the best of the program is their technical support, which is characterized by fast communication and great interest in the problem and solving it as soon as possible

What a great company!! I have spoken to them on 2 occasions and they have solved my problems super fast and efficiently! I recently had the pleasure of using a product and receiving support from their team, and I must say, I am thoroughly impressed! The product itself exceeded my expectations in terms of functionality and ease of use. It has truly made my life easier and more efficient. But what really stood out to me was the exceptional support I received from the team. They were prompt, courteous, and incredibly knowledgeable about their product. They went above and beyond to ensure that all of my questions were answered and that I was completely satisfied with my experience. Overall, I would highly recommend this product and its support team to anyone in need. They truly care about their customers and their product, and it shows in everything they do. Keep up the fantastic work. Thanks for everything!!

Ronnie Mac 69

2023-04-18

United States

Overall the App is great and easy to use. We had some challenges setting up the Amazon Account that CED help us with through WhatsApp. They were quick to respond and ready to jump on a screen share to verify the Amazon Account settings. I come from a Software Engineering background and lead teams of developers to build custom websites that scale 300+ million dollars. The CED integration to Amazon is solid. Part of the integration, I was working with multiple App providers to sync orders to a 3PL store. We had one challenge with our 3PL requesting a field to be filled out during order import, which CED completely really quickly for us to move forward with our project. I'm starting to crack away on adding all our items to the Amazon store. We work with a large amount of creators and we will install the App on our creator marketplace to sell all the products on Amazon. Thank you for the awesome customer support. One of the best I have seen in awhile.