Reviews for CedCommerce Amazon Channel

Great app to sync Amazon orders to Shopify. Support has been amazing as well. Very helpful to get things working.

Country Croppers

2021-10-29

United States

If you have any problems with this app - their customer support never gives up until they resolve it. I don't think I've had a company that does so much for their customers. My shop is running smoothly with this app!

This is a very powerful & sophisticated app - can do most anything that you need. If you have any problems setting up - Customer Support Chat - is extremely helpful and effective. I worked through a problem with them on a Saturday - and was VERY, VERY impressed. - Thank you

Had issues with uploading products on amazon. I contacted their live chat and was really amazed as they responded right away. The staff was very helpful and knowledgeable. Was able to help me resolve my issue right away. Thumbs Up!!!

Marking at 4 stars, because in the transition, we had a few issues getting started. Otherwise, service team is 5-stars for sure! They've been excellent teammates in sorting those issues and answering other questions / confirming accuracy of other changes we made. Excited to work with them going forward!

What I like most about this app is the quick support that is provided by the team at CedCommerce. If I run into any issues they are on top of it within minutes. It works much better than the alternative Amazon app, and inventory is automatically synced.

App works as advertised and the support staff are fast to resolve any problems you might run into. ABHIPRAYA was awesome, easy to work with and fast to fix the issue.

A very good app, can't even compare with the previous one, you can very easily and quickly add everything that Amazon allows, but if something doesn't work out or you don't know, then the guys who work here help instantly, and they can fix everything very quickly, very recommend this app. A big thank you separately for the guys who I work with.

We moved from Codisto over to CedCommerce Amazon App and we couldn't be happier. Easier to list products, cheaper, easier to match products and the customer service so far from them has been 10/10

This is a worthy replacement to the previous Amazon Channel management app by Shopify. There was just a learning curve at first, but CedCommerce's team has been very helpful on assisting me live. All apps do have a learning curve one way or another, but what's important is the support so that you can seamlessly integrated it with your workflow. Five-starts! Good job team!

Abhipraya and the team from CedCommerce really saved me by quickly responding to my request. They fixed my problem so my Amazon sales did not suffer any disruption. Amazing customer service!! A+

T-H Marine Supplies

2021-10-01

United States

While we had a rough start with this app and many problems at first the excellent support staff helped us get to where we needed to be and today we are problem-free and the app is working really well

I am very glad with this group, they know their work exactly and with pleasure I will continue to work with them and I advise everyone!

Switched over from the Amazon sales channel app to this. The first-time setup was a little difficult for me, but your support team was very helpful. I also use other CedCommerce apps like Walmart and Etsy, and I can't be happy more. Highly recommended!

I have been using CedCommerce's app on my Etsy store so I decided to give their Amazon app a try and it did not disappoint! I had some challenges getting it to work at first but their support was so helpful in getting things running. I really appreciate the time they take to assist their clients and how their app makes it easy to manage your product.

The team is really awesome they helped me and Praveen is great to work with, he's very helpful with solutions in my Amazon by Cedcommerce app. He has helped to fix issues with upload the products and has corrected all issues. The app is very fine in inventory syncing and orders importing. The works smoothly in all processes and I highly recommend using in all products.

We have used the CED Commerce Walmart App for sometime now so adding the Amazon App from CED was a no brainer. The customer support we received from them in the past and now installing the Amazon App Channel is outstanding. They actually do work with you on problems and help in getting you up and running. Anytime you add a new Channel on Shopify you probably will run into a snag or question. The one reason we chose them over other Amazon/Shopify apps was we new the customer service help was there when we needed it. Everyone on Shopify now using Amazon Channel needs to choose a new channel source soon. Highly recommend this one.

Great in theory, if it actually worked. Only reason I gave it 2 stars is because tech support actually did try to help, sort of. After not being able to quickly come to a solution, they asked for my email address to get back with me after they had a chance to look into it. Two days now and no reply. One thing I really can't stand is when apps are released before they are truly ready and working.

The support was excellent and the team is very hardworking, thank you very much for your help. Jeorge

On Sale Beauty

2021-08-12

United States

Quick to answer to my queries and they always try their best to get the problems resolved. Happy customer here!!!

There is no way I can express my emotions. It is just perfect, regardless of this apps is new and just coming out. Yes, you may find there are some little bugs and errors, or you may be not know how to use it. Don't worry, onboarding is always difficult. Their customer support and their developer team is very helpful, they will catch all your demand and your issue very seriously and fix it. Now my integration works very smooth! My inventory is now is 100% synced with my amazon, saved my ass time! I've tried other amazon integration, the price is really reasonable. By the way, their ebay integration, walmart integration also works perfect for me. My inventory across the platforms are perfectly perfect! Give it a try, why not?

The team was extremely helpful and diligent in showing me how to integrate my amazon and shopify store. Thank you from a brand new start up, a novice in the ecommerce world!