Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules.

Allow your customers to personalize and customize your product with images & color swatches, dropdown menus, buttons, text & monogram inputs, custom fonts & color selections, upload fields, and more. Use Conditional logic & Dynamic Pricing to create a complete product-building experience. Offer live customization, increase customer engagement, and simplify custom orders.