Collect photo and video reviews after every purchase, then display them in widgets that match your brand. Save setup time by importing reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, or DHgate. Answer buyer questions on the spot with a built-in Q&A widget. Boost search visibility with rich snippets and Google XML export. Turn one-time buyers into repeat customers: award loyalty points for purchases and reviews, unlock VIP tiers, and redeem for discounts or free shipping.

Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules.

Shopify Forms lets you easily add a form to your store, so you can convert visitors into leads and, eventually, sales. Create inline and pop-up forms to collect wholesale leads, subscriber signups, and essential business information. Add colors and images that match your store’s branding, incentivize with discounts, and translate your forms into different languages. Use submission data to build customer profiles and personalize engagement. Plus, analyze performance metrics to learn and improve.