Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules.

Let your customers upload their file from wherever it is - in their phone, on their computer, or from their Facebook, Instagram or Dropbox account. It's then uploaded fast and reliably, shown on the product page and in their cart, and available for you to download from your Shopify dashboard. With our Google Drive integration, the files will be downloaded direct to your team's computers automatically. Customers can also upload files after checkout with post-purchase uploads.

Shopify Forms lets you easily add a form to your store, so you can convert visitors into leads and, eventually, sales. Create inline and pop-up forms to collect wholesale leads, subscriber signups, and essential business information. Add colors and images that match your store’s branding, incentivize with discounts, and translate your forms into different languages. Use submission data to build customer profiles and personalize engagement. Plus, analyze performance metrics to learn and improve.