Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules.

ShipGuard: Shipping Protection helps merchants secure shipments with own in-house customizable order protection against loss, damage, or theft. It simplifies claims management with automated tools for refunds, reshipments, and reorders. Merchants can define exclusions for specific products or variants and manage digital insurance fulfillment with flexible status options. The app integrates seamlessly with Shopify, improving store operations and customer satisfaction.

Shoppers browse across devices, but Shopify carts don’t follow when they switch devices. Persistent Cart prevents lost sales by automatically syncing logged-in customers’ latest carts across devices in the background. No emails, pop-ups, notifications, opt-ins, or code changes — just seamless cart persistence that reduces abandonment, grows AOV, and helps shoppers keep buying instead of starting over.