Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules.

Instantly add social proof to your store by allowing customers to leave photos, videos and feedback on their purchases. Offer customizable discounts in exchange for customers leaving product reviews on their orders. Collect product reviews from your customers by email with a request to review the product after they receive their order. Increase social proof by instantly adding social proof to your product pages to convert your prospective customers to make a purchase.