SuperLemon helps Shopify merchants use WhatsApp for sales and support. Merchants can recover abandoned carts, send order updates, and run marketing campaigns through WhatsApp. A chat widget lets customers reach the store instantly. Merchants using WhatsApp API get an inbox for customer conversations. Those on a personal number can use a Chrome extension that shows order history inside WhatsApp Web. WhatsApp Templates are available in 10+ languages to reach customers in their preferred language.

The app adds a chat button for WhatsApp to your shop. If a customer has a question or would like to contact your shop, he can easily click on the button. It redirects the customer instantly to WhatsApp with a prefilled message, so that he only needs to send the message to contact you via WhatsApp. You are able to fully customize your chat button. It is also possible to style the button with custom CSS styles.

Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules.