Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules.

Shopify Forms lets you easily add a form to your store, so you can convert visitors into leads and, eventually, sales. Create inline and pop-up forms to collect wholesale leads, subscriber signups, and essential business information. Add colors and images that match your store’s branding, incentivize with discounts, and translate your forms into different languages. Use submission data to build customer profiles and personalize engagement. Plus, analyze performance metrics to learn and improve.

Form Builder lets you create unlimited custom forms, including registration forms, contact forms, survey forms, wholesale order forms, multi-step forms, and Typeform-style forms for your Shopify store. With drag-and-drop design, Google reCaptcha, advanced conditional logic, and custom fields, building forms is easier than ever. Fully mobile-responsive, supports file uploads, and works with all Shopify themes. Track UTMs and customize every detail to match your brand.