Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.

Create high-converting product labels and trust badges that make shoppers notice, trust, and buy faster. Use AI to generate or edit badges for sales, low stock, new arrivals, best sellers, free shipping, secure checkout, and more. Show badges automatically by product, collection, tag, stock, price, vendor, or schedule. Customize styles to match your brand and launch campaigns quickly without coding or design skills.