Klaviyo Reviews collects text, photo, and video reviews with automated email and SMS requests from prebuilt flows. Verified reviews build trust, and AI helps customers write reviews and drafts your replies in your brand voice. Show ratings, summaries, and reviews in on-brand widgets, sync to Google Shopping, and add custom questions. Because reviews live in your CRM, segment on ratings, personalize across channels, feature reviews in campaigns and flows, and route low ratings to support.

Shopify Planet lets you and your shoppers choose carbon-neutral shipping on any order. More than 40% of consumers say they're more likely to buy from sustainable brands, and customers will pay a 9.7% premium for sustainability. Long story short, customers appreciate sustainability. In fact, some Planet users have a 20+% conversion rate from shoppers contributing to carbon removal. Planet comes with badges, widgets, and marketing assets to show that you fund revolutionary projects.

Go beyond the basics with the Klaviyo marketing app. Klaviyo syncs Shopify data in milliseconds so every message and insight reflects what’s happening in your store right now. Unify data from 350+ integrations and boost marketing performance with campaigns, smart segmentation, and automated workflows from Klaviyo’s AI Agents. Over 117k brands use Klaviyo and Shopify to grow faster with personalized emails, SMS, WhatsApp messages, and marketing automation tools that turn browsers into buyers.

Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules.

Allow your customers to personalize and customize your product with images & color swatches, dropdown menus, buttons, text & monogram inputs, custom fonts & color selections, upload fields, and more. Use Conditional logic & Dynamic Pricing to create a complete product-building experience. Offer live customization, increase customer engagement, and simplify custom orders.