Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules.

With Showcase Instagram and TikTokFeed, you can display a custom, shoppable Instagram feed on your storefront to showcase your best social content. Select which posts to feature, including Reels, IGTV, photos, and videos. Choose from clean slider or grid layouts that match your brand. Engage shoppers, link products directly in posts, increase social reach, and turn browsing into sales. Create shoppable Instagram lookbook (Shop the look) by tagging multiple products.

Shopify Forms lets you easily add a form to your store, so you can convert visitors into leads and, eventually, sales. Create inline and pop-up forms to collect wholesale leads, subscriber signups, and essential business information. Add colors and images that match your store’s branding, incentivize with discounts, and translate your forms into different languages. Use submission data to build customer profiles and personalize engagement. Plus, analyze performance metrics to learn and improve.