Pre-Order & Back-in-Stock makes it easy to manage pre-sales and notify customers when products are available. Set up pre-orders based on inventory levels or schedule them with start and end dates. Automatically tag orders with labels like “preorder” or “shipping date” and send confirmation emails to customers. For back-in-stock functionality, customers can subscribe to get notified the moment a sold-out product is restocked, helping you recover lost sales and improve customer satisfaction.

Klaviyo Reviews collects text, photo, and video reviews with automated email and SMS requests from prebuilt flows. Verified reviews build trust, and AI helps customers write reviews and drafts your replies in your brand voice. Show ratings, summaries, and reviews in on-brand widgets, sync to Google Shopping, and add custom questions. Because reviews live in your CRM, segment on ratings, personalize across channels, feature reviews in campaigns and flows, and route low ratings to support.