See how shoppers move through your store and uncover what’s driving or blocking sales. Watch visitor Sessions to spot friction and use Heatmaps to see what captures attention. Track checkout events like “Product Viewed,” “Added to Cart,” and “Checkout Started” to find where buyers drop off. Collect feedback with Surveys and Use Discovery, Lucky Orange’s AI assistant, to understand your data whether it’s sudden performance shifts or what’s blocking conversions & instantly get actionable insights.

Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules.

Mintt Instafeed lets you display Instagram feeds, Reels, shoppable videos, and UGC as galleries. Create product and collection feeds that build social proof and drive sales. Automatically sync your Instagram feeds, auto-tag products, and let customers shop now or add to cart directly from posts. Customize grid or slider layouts, pin or hide Instagram content, and upload your own photos and videos. Fast, responsive, and built to convert. Upload videos to the Shop app to reach new shoppers.