Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules.

Proviews is a fast, lightweight product reviews app for merchants who want to grow trust and convert more visitors into buyers. Collect photo and video reviews automatically, display them with SEO-rich snippets and Google Shopping ratings, and use AI-powered summaries to help shoppers make confident purchase decisions. With the new AI Moderation system, every review is automatically checked for Google policy compliance — keeping your storefront clean with zero manual effort.