Lucky Orange helps merchants understand why visitors leave without buying. Session recordings and heatmaps show where shoppers click, scroll and get stuck. Cart abandonment and checkout tracking reveal where the buying journey breaks down, and funnels follow visitors from browsing to purchase. Merchants can ask Shopify Sidekick a plain-language question about store performance and get an answer from their own visitor and sales data. Surveys let merchants ask visitors what's holding them back.

Automatic Free Gift helps merchants increase sales and customer satisfaction by automatically adding products to customer orders. With user-defined rules, merchants can set conditions for when free gifts should be added to orders, such as when a customer spends a certain amount or uses a specific discount code. This is a great way to surprise and delight customers, encouraging them to purchase more and increasing the average order value.