About this app
Launched: Jan 26, 2026, 12:00:00 AM
Automatically reduce ‘where is my order?’ tickets by explaining shipping gaps before customers ask.
Customers don’t contact support just to get tracking updates — they reach out because nothing is happening. Having to explain that shipping delays are normal costs you money. WISMO reduces “where is my order?” inquiries by reassuring customers during silent or confusing shipping moments, like no tracking activity and stalled updates. It works alongside your existing tracking app and only messages customers when needed and your team spends less time on these support requests.
- Reassure customers during quiet shipping moments before they contact support.
- Prevent “where is my order?” tickets without sending manual emails.
- Works alongside your tracking app to reduce repetitive support work.
Features
Channels
Self-service
Workflow automation
Rule-based triggers
Order tracking
Customer notifications
Pricing Plans
Standard
12
- Reduce customer shipping anxiety
- Monitoring of up to 10,000 orders/month
- Send auto-emails before concern builds
