About this app
Launched: Oct 16, 2025, 12:00:00 AM
Reduce support inquiries and build customer confidence with clear, organized FAQs.
The Rootways FAQ App helps Shopify merchants create, organize, and display FAQs across product pages and a dedicated FAQ page. With dual display options, category grouping, bulk import/export, and layout customization, it reduces repetitive support inquiries while improving customer confidence, simplifying store management, and enhancing the shopping experience.
- Group similar questions by category to help users find answers easily.
- Display on product pages, dedicated pages, or anywhere customers need support.
- Show a single FAQ in multiple locations with dual display functionality.
- Import and export FAQs in bulk via CSV for quickly management.
- Customize layout, colors, and fonts to match your store’s branding.
Features
Display options
Accordions
Product page
FAQ page
Search bar
Instant answers
Mobile responsive
Pricing Plans
Free
Free
- Create up to 5 FAQs
- Display FAQs on FAQ page & product pages
- Layout customization
- User support
Premium
4.99
- Create up to 300 FAQs
- Display FAQs on FAQ page & product pages
- Import/export FAQs (CSV)
- Layout customization
- Priority user support
Ultimate
14.99
