Returns and exchangesBy RN SolutionLaunched October 23, 2026Updated October 24, 2026
RNS Replacement Orders launched on October 23, 2026. Shoplist is watching for its first storefront installs and tracking pricing in the meantime.
Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.
Send a replacement for a broken, missing or wrong item from the order page, linked to the original.
An item arrives damaged, missing or wrong, and you need to send another. RNS Replacement Orders adds Create replacement to the order page: tick the items, pick a reason, and it creates the replacement order, takes the stock, links both orders and emails the customer. Replacements add nothing to your revenue, and Home shows their value by reason and product. Pro emails you a report each month and adds a CSV.
Every number on this page comes from public storefront scans and the public Shopify App Store listing. If Shoplist shows RNS Replacement Orders on a store, it is there.
Read the data methodology