About this app
Launched: Apr 13, 2026, 12:00:00 AM
Omni Channel App helps communicate with customers across WhatsApp, SMS, and RCS from one place.
Omni Channel App centralizes customer messaging, allowing merchants to manage different communication channels without switching tools. It streamlines sending notifications, marketing messages, and updates directly from Shopify. Merchants can create and manage templates, automate outreach using Shopify Flow, and use web push to stay connected with customers at every stage of their buying journey.
- Send messages to customers through WhatsApp, SMS, and RCS.
- Create, manage, and access all messaging templates inside the app
- Automate communication using Shopify Flow actions for WhatsApp, SMS, and RCS.
- Use the web push extension to deliver real-time browser notifications.
- Build custom workflows with templateJson to API, support for advanced automation
