About this app
Launched: Mar 3, 2026, 12:00:00 AM
Branded returns portal automates self-service. Cuts support tickets, boosts customer satisfaction.
ForthRoute simplifies Shopify returns. Customers use a self-service storefront portal to initiate returns without support. Auto-verifies orders and sends secure magic links. Set custom policies for windows, exclusions, and fees. Admin dashboard reviews, approves, or declines requests. Generates prepaid labels for approved returns. Handles refunds, exchanges, store credit. Email notifications keep customers updated. Reduces manual return management time.
- Self-service return portal customers access directly from your store
- Configurable return policies with custom windows and product rules
- Prepaid shipping labels generated automatically for approved returns
- Email notifications with tracking keep customers updated on status
- Admin dashboard to review, approve, and process all returns
Features
Return options
Automated refunds
Manual refunds
Exchanges
QR codes
Gift cards
Store credit
Return management
Automated approvals
Return portal
Custom policies
Non-returnable items
Return windows
Return reasons
Shipping labels
Pricing Plans
Professional
19
- Unlimited returns included
- Branded customer return portal
- Magic link authentication
- Email notifications & updates
- Return analytics dashboard
- Exchanges & store credit
- Custom return policies
- Priority email support