Which app has more detected Shopify stores, Shopify Inbox or tawk.to Live Chat?
Shopify Inbox has the larger detected footprint with 196,496 detected stores.
Shopify app comparison
Shopify Inbox vs tawk.to Live Chat— adoption, reviews, and pricing compared with real detection data
Compare detected store footprint, review volume, pricing posture, top public categories, countries, and positive or neutral momentum bands.
Shared ChatShared Apparel & AccessoriesShared Home & GardenShared Health & Beauty
Combined detected footprint
199,678
detected Shopify stores across both apps. Counts stay precise and tied to Shoplist detection freshness.
Quick answer
As of Jun 19, 2026, Shopify Inbox is detected on 196,496 Shopify stores vs 3,182 for tawk.to Live Chat.
Side-by-side stats
Adoption, reviews, and pricing
| Signal | Shopify Inbox | tawk.to Live Chat |
|---|---|---|
| Detected stores | 196,496as of Jun 19, 2026 | 3,182as of Jun 19, 2026 |
| Reviews | 7,912 reviews | 246 reviews |
| Rating | 4.7 | 4.2 |
| Pricing posture | Price: Free | Price: Free |
| Top categories | Apparel & Accessories, Home & Garden, Health & Beauty | Health & Beauty, Apparel & Accessories, Home & Garden |
| Top countries | United States, United Kingdom, Australia | United States, Australia, United Kingdom |
| Momentum band | No positive or neutral public band | No positive or neutral public band |
Switching movement
109 brands dropped one and added the other in the last 180 days
FAQ
Comparison notes
Does Shoplist show exact merchants switching between Shopify Inbox and tawk.to Live Chat?
The public page shows the aggregate switching count when Shoplist detects brands that dropped one app and added the other in the last 180 days. Store identities and direction stay behind signup.
What data powers these Shopify app comparisons?
Shoplist compares public storefront detections, Shopify App Store review data, pricing posture, category and country distributions, and positive or neutral public momentum bands when available.