Shopify app comparison

Shopify Inbox vs SmartBot: Leading AI Chatbot— adoption, reviews, and pricing compared with real detection data

Compare detected store footprint, review volume, pricing posture, top public categories, countries, and positive or neutral momentum bands.

Shared ChatShared Apparel & AccessoriesShared Home & GardenShared Health & Beauty

Combined detected footprint

197,182

detected Shopify stores across both apps. Counts stay precise and tied to Shoplist detection freshness.

Quick answer

As of Jun 19, 2026, Shopify Inbox is detected on 196,496 Shopify stores vs 686 for SmartBot: Leading AI Chatbot.

Side-by-side stats

Adoption, reviews, and pricing

Signal	Shopify Inbox	SmartBot: Leading AI Chatbot
Detected stores	196,496as of Jun 19, 2026	686as of Jun 19, 2026
Reviews	7,912 reviews	651 reviews
Rating	4.7	4.8
Pricing posture	Price: Free	Free plan available
Top categories	Apparel & Accessories, Home & Garden, Health & Beauty	Apparel & Accessories, Health & Beauty, Home & Garden
Top countries	United States, United Kingdom, Australia	United States, United Kingdom, Canada
Momentum band	No positive or neutral public band	No positive or neutral public band

Switching movement

63 brands dropped one and added the other in the last 180 days

see which way they moved

FAQ

Comparison notes

Which app has more detected Shopify stores, Shopify Inbox or SmartBot: Leading AI Chatbot?

Shopify Inbox has the larger detected footprint with 196,496 detected stores.

Does Shoplist show exact merchants switching between Shopify Inbox and SmartBot: Leading AI Chatbot?

The public page shows the aggregate switching count when Shoplist detects brands that dropped one app and added the other in the last 180 days. Store identities and direction stay behind signup.

What data powers these Shopify app comparisons?

Shoplist compares public storefront detections, Shopify App Store review data, pricing posture, category and country distributions, and positive or neutral public momentum bands when available.